Prompt engineering secrets to maximize ChatGPT for better writing. Summarize and break down scenes, automatically grade assignments, and more.
TextExpander Blog
Conquering Aliteracy with School Teacher Mark Phillips
Many parents and teachers find themselves dealing with aliteracy: kids who are reluctant readers. While illiteracy rates are low in the United States, aliteracy is a widespread phenomenon, with the average American only reading at a middle-school level. Mark Phillips, who originally hails from the UK, has been teaching middle school language arts for over…
Amazon Leadership Principles: The Best Service Is No Service
The first Amazon Leadership Principle is “customer obsession,” but how the company achieves that principle may surprise you. In early 1999, Bill Price sat across from Amazon founder and CEO Jeff Bezos. Amazon, then still a fledgling startup, was looking for its first Vice President of Global Customer Service. Bezos asked a simple question: “What…
TextExpander Best Practices: Create and Document Snippets
Learn TextExpander best practices to create and document Snippets. Learn our customer success secrets to add instructions to any Snippet.
Prospecting Emails: Plaintext vs. HTML
Wondering whether to use hyperlinks and HTML in your prospecting email outreach? Discover the benefits and drawbacks of these tactics to improve your email outreach strategy and increase conversions.
The 7 Customer Experience Behaviors to Thrill Customers
7 customer service behaviors that author John Sills says will put your customer experience on top of your industry.
5 Customer Service Attributes of Winning Companies
What are the customer service attributes of winning companies? Author John Sills shares 5 enablers for superior customer experience.
How a Single Source of Truth Can Transform Your Support Team
Find out how a single source of truth can revolutionize your customer support to strengthen your team and thrill customers.
How to Send Random Responses with TextExpander
How to use TextExpander to generate random responses to give your message a personal touch—automatically!
How to Get Hired: Tips from a Meta Recruiter
A senior Meta recruiter offers his tips on how to get hired. Tailor your resume and sell your soft skills to land your dream job.