Uncertainty is the word that comes to mind for many healthcare providers, patients, and practices on the state of the industry since COVID-19 began. Some impacts of the global pandemic are positive, like the increased availability of more inclusive forms of telehealth and innovations in technology to improve patient care. Others, like hospital systems’ reimbursement…
Communicating Effectively
Below you'll find a list of all posts that have been tagged "Communicating Effectively"
2024 Customer Service Live Chat Script Examples & Templates
Live chat is one of the most popular customer service channels. Use these customer service scripts to help your team succeed.
What is Shorthand Typing and How Can You Learn it to Improve Productivity?
Shorthand typing is a system that can save massive amounts of time for the right business. TextExpander can help you save valuable time.
165 Most Common Business Abbreviations & Acronyms for 2023
The ABCs of the essential business acronyms and abbreviations you need to know.
How to Send Random Responses with TextExpander
How to use TextExpander to generate random responses to give your message a personal touch—automatically!
Employee Retention: Three Types of Customer Service Agents
Improve customer service employee retention by knowing how to identify and handle three types of customer service agents.
Communication Compliance: The Right Language for Your Team
Enhance your understanding of communication compliance at work from this guide, including organizational norms, legal considerations, and best practices for work communication.
31 Ways to Respond to Customer Complaints
Customer complaints may not be fun to deal with, but they’re good for your business. Learn how to handle customer complaints (examples included).
How To Be an Ally in the Workplace
In this article, we explain how to be an ally in the workplace, and give you reasons why you should want to.
How To Motivate Employees
Ready to get your team motivated? Here’s how to increase employee productivity in the workplace by creating an environment that inspires them to reach their potential.