Live chat is one of the most popular customer service channels. Use these customer service scripts to help your team succeed.
Shorthand typing is a system that can save massive amounts of time for the right business. TextExpander can help you save valuable time.
The ABCs of the essential business acronyms and abbreviations you need to know.
How to use TextExpander to generate random responses to give your message a personal touch—automatically!
Improve customer service employee retention by knowing how to identify and handle three types of customer service agents.
Enhance your understanding of communication compliance at work from this guide, including organizational norms, legal considerations, and best practices for work communication.
Customer complaints may not be fun to deal with, but they’re good for your business. Learn how to handle customer complaints (examples included).
In this article, we explain how to be an ally in the workplace, and give you reasons why you should want to.
Ready to get your team motivated? Here’s how to increase employee productivity in the workplace by creating an environment that inspires them to reach their potential.
Ready to get the most out of your TextExpander trial? If you’d like to become a TextExpander pro and save even more time, this is how to make your TextExpander journey thrive.