Communicating Effectively

Email templates help ensure consistent and efficient communication. But, sharing them with colleagues on different platforms (Outlook, Gmail, or various CRMs) requires the right approach. Below, we explore methods for one-time template sharing versus ongoing collaboration, covering built-in features, third-party tools, and best practices for managing templates across an organization. Single Email Template Sharing Methods…

Organizations often rely on knowledge-sharing tools to help employees collaborate, learn, and access information efficiently. In fact, a Forrester study found that employees spend 29% of their week just searching for information if no proper system is in place​. Below, we explore leading internal knowledge-sharing apps (both free and paid) across three key categories: collaboration…

Ever had a team member spend hours solving a problem, only to discover a colleague had already cracked it last month? Or maybe an employee left the company and took years of hard-earned know-how out the door with them. These scenarios are all too common, and they highlight why knowledge sharing in the workplace is…