Email templates help ensure consistent and efficient communication. But, sharing them with colleagues on different platforms (Outlook, Gmail, or various CRMs) requires the right approach. Below, we explore methods for one-time template sharing versus ongoing collaboration, covering built-in features, third-party tools, and best practices for managing templates across an organization. Single Email Template Sharing Methods…
Communicating Effectively
Below you'll find a list of all posts that have been tagged "Communicating Effectively"
Top Knowledge-Sharing Apps for Internal Use (Collaboration, Training & Knowledge Management)
Organizations often rely on knowledge-sharing tools to help employees collaborate, learn, and access information efficiently. In fact, a Forrester study found that employees spend 29% of their week just searching for information if no proper system is in place. Below, we explore leading internal knowledge-sharing apps (both free and paid) across three key categories: collaboration…
Knowledge Sharing Benefits, Best Practices & Strategies for Managers and Team Leaders
Ever had a team member spend hours solving a problem, only to discover a colleague had already cracked it last month? Or maybe an employee left the company and took years of hard-earned know-how out the door with them. These scenarios are all too common, and they highlight why knowledge sharing in the workplace is…
Do You Need a Customer Support Operations Team? (A Getting Started Guide)
What is a customer support operations team, and do you need one at your organization? Your customer support team is the first point of contact many consumers have with your company. They help solve problems from missing shipments to software bugs and play a crucial role in delivering customer feedback to the rest of your…
How Each Member of Virta Health’s Care Team Saved 24 Days per Year with TextExpander
When Virta Health was established in 2015, its mission was ambitious yet clear: To reverse type 2 diabetes through nutrition and lifestyle change. Fast-forward to today, and Virta Health now partners with more than 350 large employers, health plans, and government organizations. This exponential growth, driven by partnerships with companies offering their services as an…
Scale Without Compromise: How 13 Medical Leaders are Growing Their Practices (Part 1 of 5)
Uncertainty is the word that comes to mind for many healthcare providers, patients, and practices on the state of the industry since COVID-19 began. Some impacts of the global pandemic are positive, like the increased availability of more inclusive forms of telehealth and innovations in technology to improve patient care. Others, like hospital systems’ reimbursement…
2025 Customer Service Live Chat Script Examples & Templates
Live chat is one of the most popular customer service channels. Use these customer service scripts to help your team succeed.
What is Shorthand Typing and How Can You Learn it to Improve Productivity?
Shorthand typing is a system that can save massive amounts of time for the right business. TextExpander can help you save valuable time.
165 Most Common Business Abbreviations & Acronyms for 2025
The ABCs of the essential business acronyms and abbreviations you need to know.
How to Send Random Responses with TextExpander
How to use TextExpander to generate random responses to give your message a personal touch—automatically!