Get step-by-step instructions on how to train your virtual assistant using TextExpander.
TextExpander Blog
Building the Ideal Remote Customer Support Team
Customer support is one of the oldest remote work positions in the world. Call centers have handled the bulk of inbound customer support for many businesses for years. With years of remote experience behind the role, it’s now safe to say that some best practices have emerged. It should come as no surprise that the…
What Do TextExpander Values Mean to Our Employees?
Research shows that more and more employees care about a company’s values, so what does TextExpander’s team say about our values?
Open Library Series: Vince Crighton’s Extraordinary Snippets
Support Lead Vince shares secrets from his TextExpander Snippet Library.
How TextExpander Boosts Recruiter Productivity
TextExpander is an essential tool for recruiter productivity. Learn how TextExpander saves recruiters dozens of hours every month.
9 Interesting Ways to Use TextExpander You Might Not Have Thought About
If you’ve mastered TextExpander’s basics, this post is for you! We looked to our community for their suggestions on unique and interesting ways to use TextExpander and here’s what we found.
Expand Your Team’s Productivity with TextExpander
One of the interesting parts about having a knowledge activation product like TextExpander is seeing how companies use it. What always surprises us, however, is when we see a company where TextExpander lives inside of a silo. For example, we know that lots of Customer Success teams use snippets to help them move through tickets….
Improve Your Hybrid Team’s Communication with TextExpander and ClickUp
Ready to level up your productivity tenfold? Here’s how to use TextExpander within ClickUp and get the most from your busy schedule.
Hiring in Different Time Zones To Offer Better Support
Hiring in different time zones can help support your company’s growth. Here’s what you need to know to get started.
Company Benefits: Software Catalogs, Education & More
Employers know that attracting and retaining quality employees is paramount. Part of what helps an employer to achieve these goals is company benefits that are outside of the pay scale. There was a time when an employee was expected to provide many of their own tools, and to largely fend for themselves. Today, that landscape…