Learn how to measure and improve customer satisfaction through leveraging customer satisfaction surveys to drive customer loyalty and success.
TextExpander Blog
How to Build the Perfect Recruitment Dashboard
Creating a recruitment dashboard can feel daunting. In this article, we help you break this goal into small tasks.
What Should You Look for in a Software Engineer Portfolio?
Hiring software engineers is hard. Understanding a software engineer portfolio is not a skill taught in hiring 101! Here are four steps you should follow to get the most out of looking at a developer’s portfolio site
22 Customer Satisfaction Survey Questions to Assess Consistency
Consistency is incredibly important when it comes to providing an excellent customer experience. Read our recommendations for customer satisfaction survey questions to help measure your team’s consistency.
The Only 3 Sales Closing Techniques You Need to Help You Win
Closing is the lifeblood of business. With these closing techniques in tow, your sales team will be unstoppable.
Choosing a Recruitment CRM: Your ATS May Not Be Enough
Recruitment CRM allows your team to build and track relationships with past and future job candidates. Learn more and check out the best options available.
Understanding SDLC Methodologies: Which One is Right for You?
Learn about some common SDLC methodologies to better understand what SDLC methodology is right for your project
Customer Service KPIs: Calibrate Your Team for Improved Productivity
Just like the dashboard of your trusty vehicle, customer support KPIs help you calibrate your performance and keep everything running smoothly.
25 Sales Best Practices That Convert Faster
Everyone wants to make more sales, close quickly and become a better salesperson. Convert faster by learning and following these 25 sales best practices.
9 Steps to Master Diversity Recruiting
How can recruiters help make organizations more inclusive? Our 9 steps to master diversity recruiting has tips on making your entire process more inclusive.
