TextExpander Blog

Introducing the New TextExpander for Google Chrome

The new TextExpander for Google Chrome now has everything you’ve come to expect from TextExpander: edit Snippets, work with teams and more.

Omnichannel Customer Service 101: How to Get Started

Whether you’re just getting started or you’re looking to improve your current strategy, this guide will give you the information you need to master omnichannel customer service.

4 Types of Customer Service & Their Secrets to Success

Learn how to maximize the potential of the four different kinds of customer service you should be using to grow your business.

Understanding Customer Satisfaction: A Comprehensive Guide

Explore the essentials of customer satisfaction in our comprehensive guide. Learn strategies to enhance satisfaction and boost business success.

Mastering Elements of Customer Service: The CEO’s Guide!

Explore the critical elements of customer service that every CEO needs to know. Elevate your brand, boost loyalty, and drive business success today!

Beyond Transactions: The Power of Customer Lifetime Value

The secret to sustained business growth: Dive into customer lifetime value, its calculation, and its pivotal role in long-term strategies.

Should Your Business Outsource Customer Service?

Outsource to excel: Discover the strategic advantages of external customer support and harness it to redefine your brand’s success.