TextExpander Blog

The Abbreviation Prefixes TextExpander Experts Use

A common point of debate among TextExpander users is how to name Snippet abbreviations—the text you type to expand the Snippet. When creating abbreviations, you want to make them: For example, if you have a Snippet to respond to an angry customer email, angry would be a poor choice of abbreviation since it would expand…

Top 10 Golden Rules of Customer Service

10 core rules of customer service to thrill customers taken from real companies.

8 Recruiting Tools Used by Amazon and Meta

What are the top recruiting tools Amazon and Meta’s talent acquisition teams use to find the best candidates?

4 Customer Service Characteristics that Drive ROI

CX expert and Punk CX author Adrian Swinscoe outlines 4 customer service characteristics that will drive ROI for your organization.

23 Productivity Hacks for 2025

Need to get more done? Here are 23 productivity hacks to maximize your potential in 2023.

How to Digital Declutter in 2025

Everything you need to organize your computer, smartphone and digital photos.

Best Recruiting Automation Software

This is a list with short descriptions of the best recruitment automation software that can optimize your recruitment process.

Get More Done with MacSparky’s Time Blocking Method

One thing you can’t buy is time. Learn this time blocking method to gain control of your schedule and claw back your time.

Best Call Center Knowledge Base Software

This is a list of the best knowledge management software for, specifically, customer service and customer support professions.