Customer support efficiency is the measure of how effectively a company’s support team can handle customer interactions and solve problems. Although speed is important, efficiency doesn’t just pertain to how quickly something can be solved.
TextExpander Blog
Arthritis ICD 10 Codes
Arthritis ICD 10 codes: are you tired of entering these by hand? Learn how TextExpander can automate your medical paperwork.
ICD 10 Codes for Pain
ICD 10 Codes for Pain: A list of the most common ones and a trick for never having to type one again.
Optimizing Average Handle Time: Your Path to Superior Customer Service Efficiency
Explore Average Handle Time and its impact on customer service. Start your journey to enhanced CSAT and operational excellence.
Leverage the Power of Customer Effort Score To Drive a Healthy Business
Learn how your customer effort score is critical to understanding customer loyalty and where your company can improve your overall buying experience.
Chiropractic ICD 10 Codes
Chiropractic ICD 10 Codes: A list of the most common ones, along with a trick for never having to type one again.
Make Your Own Email Address Generator for Testing
When building and testing online accounts, most require a unique email address. This constraint leaves demo systems full of email addresses like test1@example.com. Let’s talk about a great way to generate test email addresses.
How to Autocomplete Text with Keyboard Tools & Widgets
Autocomplete is a feature in multiple software programs. We list some of them, in addition to widgets and standalone tools for auto-complete.
Customer Feedback Management: Navigating the Voices of Your Clients
Customer Feedback Management shapes exceptional customer experiences. Dive into strategies and the benefits of harnessing customer insights.
Automatically Convert your Spellings Between British and American English
Write like the other side of the pond. Use spelling conversions to write for clients overseas, submit to international journals and keep branding consistent.