Josh Centers
Author

Josh Centers

Josh Centers is a former business journalist at TextExpander. He is the editor-in-chief of Unprepared and founder of Apple Buying Advice. Josh has been featured in USA Today, Macworld, Scientific American, The Washington Post, Boing Boing, Wirecutter, and other publications.

200 articles Writes about Customer Support Medicine Automation

Articles by Josh Centers

Showing 91–99 of 200 · Newest first

The Best Breevy Alternatives for Windows in 2026

Breevy alternatives make sense when a Windows-only, one-time purchase no longer covers your needs. See which text expanders offer native cloud sync, multi-device access, and shared snippets, and how they compare on price.

Josh Centers

The 10 Best Dental Conferences of 2026

Dental conferences range from large national meetings to specialty and regional events. Compare dates, locations, and CE credit details for each pick, and find out what replaced SmileCon on the calendar.

Josh Centers

The Best TypeIt4Me Alternatives for Mac in 2026

TypeIt4Me alternatives are worth considering if iCloud-only sync or Mac-only access limits your work. Compare TextExpander, Typinator, Keyboard Maestro, Raycast Snippets, and others on sync, platforms, and team features.

Josh Centers

15 Customer Service Interview Questions and Answers (2026)

Customer service interview questions test how candidates handle pressure, frustrated customers, and mistakes. Review 15 common questions with sample answers, plus guidance for job seekers and the managers who interview them.

Josh Centers

Healthcare Communication Tools That Reduce Errors

Healthcare communication tools and protocols help clinical teams reduce errors during handoffs and patient care. Learn how SBAR, BATHE, teach-back, and hourly rounding work, plus what to look for in messaging platforms.

Josh Centers

5 Customer Service Challenges in 2026

Organizational silos, company culture, outdated processes, proving ROI, and employee engagement top the customer service challenges CX leaders expect. See what senior CX survey data says about each one and why it matters.

Josh Centers

Customer Experience Trends: How Leaders Are Investing in 2026

CX leaders are investing in voice of the customer programs, journey analytics, CRM, and customer data platforms. These customer experience trends show where budgets are going and which popular ideas are getting less attention.

Josh Centers

Free Zoom Therapy Office Backgrounds for 2026

Therapy office Zoom backgrounds give telehealth sessions a calm, professional setting. Download six free backgrounds designed for therapists, psychologists, and psychiatrists, plus steps for changing your background in Zoom.

Josh Centers