Josh Centers
Author

Josh Centers

Josh Centers is a former business journalist at TextExpander. He is the editor-in-chief of Unprepared and founder of Apple Buying Advice. Josh has been featured in USA Today, Macworld, Scientific American, The Washington Post, Boing Boing, Wirecutter, and other publications.

181 articles Writes about Customer Support Medicine Automation

Articles by Josh Centers

Showing 100–108 of 181 · Newest first

Glen Tullman: The State of Healthcare and Telehealth Trends

Glen Tullman, CEO of Transcarent, shares his view on rising healthcare costs and the future of telehealth. Explore his predictions on home-based care, AI, consolidation, and how providers can prepare for consumer-directed care.

Josh Centers

Consistency in Customer Service: 3 Areas Where It’s a Must

Consistency in customer service builds trust because customers know what to expect every time. Learn what reliable service looks like, why predictable support is a strength, and how to keep text-based replies consistent.

Josh Centers

Grammarly vs. TextExpander: Which One Do You Actually Need?

Grammarly and TextExpander solve different problems: one checks writing for errors, the other inserts approved text you reuse. Compare the two, review Grammarly alternatives, and see when using both together makes sense.

Josh Centers

How to write an apology letter for a mistake at work

An apology letter for a mistake at work should take responsibility without sounding like a form letter. Follow a simple structure and adapt templates for missed deadlines, incorrect data, tone conflicts, and customer service errors.

Josh Centers

10 Best FastKeys Alternatives in 2026 (Free & Paid)

FastKeys alternatives can offer better platform support, a friendlier interface, or team features. Compare free and paid options like TextExpander, AutoHotkey, PhraseExpress, and Beeftext, and see how to choose.

Josh Centers

The Best Espanso Alternatives for Linux, Mac & Windows in 2026

Espanso is free and open source, but editing YAML files isn't for everyone. Compare Espanso alternatives for Linux, Mac, and Windows that add a graphical editor, cloud sync, or team sharing, with pricing and features side by side.

Josh Centers