Articles about recruiter from the TextExpander blog.
Customer Support
Customer service interview questions test how candidates handle pressure, frustrated customers, and mistakes. Review 15 common questions with sample answers, plus guidance for job seekers and the managers who interview them.
Industry leaders share the recruitment best practices they rely on. Get 10 practices, from data-driven hiring and candidate experience to employer branding, passive candidates, and talent gap analysis.
LinkedIn recruiting message templates give recruiters a head start on outreach to passive talent. Adapt 15 templates built around mutual connections, shared groups, standout skills, career goals, and more.
Recruitment quotes offer recruiters and sourcers a fresh perspective during busy hiring cycles. Read 26 quotes on inspiration, motivation, and hiring quality, with notes on what each group of quotes reveals.
Creative recruiting ideas can attract stronger, more diverse candidates than recycled job posts. Try 11 approaches, including culture-focused social media, recruitment videos, returning employees, and referral rewards.
Becoming a technical recruiter is possible without prior experience, according to former Meta senior recruiter Martin Ngo. Learn how to break in, what makes a good technical recruiter, typical pay, and certification options.
Recruiting tools used by teams at Amazon and Meta range from LinkedIn Recruiter, HireEZ, Entelo, and SeekOut to TextExpander, OneNote, Google Sheets, and Calendly. See how recruiters use each one, plus free options to try.
Recruiting automation software reduces repetitive work in hiring, from candidate emails to screening and tracking. Compare picks across text expansion, applicant tracking, job sites, recruitment CRM, and predictive hiring.
Getting hired often comes down to how you present yourself, according to former Meta recruiter Martin Ngo. Get his advice on LinkedIn keywords, blogging your story, soft skills, resumes, and using TextExpander in a job search.
Employee retention in customer service starts with knowing what each agent wants next. Meet the three types of support agents (climbers, escapees, and happy campers) and see how managers can keep each group engaged.
