Add these helpful customer service email templates to your TextExpander snippets and improve your team’s productivity
Being productive makes us happy. Let’s face it, who doesn’t want to do more in less time? More and more, employers are embracing productivity as the key measure of success. Rather than simply making sure team members are clocking a certain number of hours, they’ve realized that measuring employees’ output is more important. Even if…
Just like the dashboard of your trusty vehicle, customer support KPIs help you calibrate your performance and keep everything running smoothly.
Instead of working your agents to burnout, use these six ideas to motivate your team and support them with processes and tools to improve your call center productivity.
We all want to be more productive, with these 12 development productivity tools you will be more efficient at focusing on what matters.
Get the most out of our development team by incorporating these 7 creative ideas of measure developer productivity.
Among the plethora of reasons for low productivity in the workplace, inadequate technologies play a significant part in preventable inefficiencies. “Technology is evolving at such a rapid pace that it becomes increasingly difficult to compete if your business relies on outdated tech,” says Chris Cancialosi, Forbes business writer. If you’re looking to remain on the…
Discover how to become your best work self with our tips on health, confidence, mindfulness and more.
Launching a new recruiting team and not sure what systems to implement? Explore these 11 apps to ensure your landing team is well equipped to build a successful and scalable recruiting process.
In this interview series, we’ll feature recruiters sharing highlights from their recruiting journeys – from the aspects of the job they love to the trusted tech tools they rely on to guide them through the work week.