Learn multiple ways to calculate NPS (Net Promoter Score) to gauge customer loyalty and satisfaction.
customer service
Below you'll find a list of all posts that have been tagged "customer service"
What Is Customer Service? Definition and Expert Tips for 2024
What customer service means and why it’s important.
Call Center Productivity: Proven Tips and Strategies
Unlock the full potential of your call center with our expert tips on increasing productivity. From technology to team management, we’ve got you covered.
Crafting Call Center Scripts That Boost Customer Satisfaction
Discover how to create effective call center scripts with our step-by-step guide. Elevate your customer service and resolve issues efficiently.
10 Examples of Good Customer Service That Will Blow Your Mind
Examples of good customer service that will blow your mind! See how these companies went above and beyond to wow their customers.
30+ Empathy Statements for Customer Service
Need help showing a little more empathy in customer service? Add these 30 phrases to your toolbelt to show more kindness to your customers.
World Class Customer Service: 5 Secrets to Success
Unlock the secrets to world class customer service. Elevate your business and delight customers every time!
30 Customer Service Live Chat Script Examples & Templates
Live chat is one of the most popular customer service channels. Use these customer service scripts to help your team succeed.
Happy To Help! 47 Professional Customer Service Phrases That Work Like Magic
Certain customer service phrases work like magic to make your customers’ days. Here are 25 tried and true examples.
Best Customer Service Automation Software
Customer service automation software is changing the way businesses operate. If you’re considering an upgrade, check out these options.