Examples of good customer service that will blow your mind! See how these companies went above and beyond to wow their customers.
TextExpander Blog
TextExpander for Outlook: Save Hours on Email Every Week
If you spend most of your workday in Microsoft Outlook, there’s a good chance you’re typing the same emails over and over. Follow-up messages, acknowledgment replies, meeting requests, project status updates. The phrasing shifts slightly each time, but the structure is identical. A text expander for Outlook solves that. You create a short abbreviation like…
Keyboard Maestro vs Automator: Which Mac Automation Tool Is Better?
Keyboard Maestro is a third-party Mac automation app that costs $36 and offers deep macro building with conditional logic, dozens of trigger types, GUI scripting, and hundreds of built-in actions. Automator is Apple’s built-in automation tool that ships free with every Mac, using a visual drag-and-drop workflow editor for simpler tasks like batch file renaming,…
Keyboard Maestro vs Hazel: Choosing the Right Mac Automation Tool
Keyboard Maestro is a general-purpose Mac automation tool that lets you build macros with triggers, conditional logic, GUI scripting, and hundreds of built-in actions. Hazel is a file automation tool from Noodlesoft that watches folders and applies rules to files automatically, handling organization, renaming, tagging, and cleanup without manual intervention. Both run on macOS, both…
PhraseExpress vs PhraseExpander: Features, Pricing, and Key Differences
PhraseExpress and PhraseExpander have names so similar that even search engines mix them up. They’re, in fact, two completely different products made by two different companies. Confusing the two could lead you to buy software that doesn’t fit your workflow at all. PhraseExpress is a cross-platform text expansion and macro automation tool from Bartels Media,…
Salesforce Quick Text: How to Set It Up, Use It, and Know Its Limits
Sales reps and service agents spend a surprising chunk of every shift typing the same messages: greetings, follow-ups, case resolutions, call scripts. If your team works in Salesforce, Quick Text is built to solve exactly that. Salesforce Quick Text lets your team save and reuse standard messages directly inside Salesforce. Reps press Ctrl+. on Windows…
7 Best Medical Transcription Software of 2026: Tested for Clinicians
Most physicians know the drill. The shift ends at 7 pm. The notes aren’t done. By 10 pm, you’re at the kitchen table finishing documentation while everyone else watches TV. Clinicians call it “pajama time,” and it’s more common than anyone in healthcare likes to admit: according to the AMIA TrendBurden Pulse Survey, 77% of…
Degree Symbol on Keyboard: Every Shortcut and Method
Can’t find the degree symbol on your keyboard? Here’s how to type the degree symbol easily with TextExpander.
The Best Clipboard Managers for Every Platform in 2026
Your computer’s clipboard does one job. It holds the last thing you copied. Copy something new and whatever came before is gone, with no trace and no recovery. Just the most recent item sitting in temporary memory until you overwrite it again. That’s fine for casual use. For researchers pulling quotes, support reps drafting responses,…
Customer Service Standard Operating Procedures [2026 Guide]
Every customer service team has that one agent who handles everything perfectly. They know the right thing to say, the right process to follow, the right moment to escalate. The problem? That knowledge lives in their head. When they call in sick or take vacation, the rest of the team is guessing. Customer service standard…