This is a list with short descriptions of the best recruitment automation software that can optimize your recruitment process.
TextExpander Blog
Get More Done with MacSparky’s Time Blocking Method
One thing you can’t buy is time. Learn this time blocking method to gain control of your schedule and claw back your time.
Best Call Center Knowledge Base Software
This is a list of the best knowledge management software for, specifically, customer service and customer support professions.
A Punk CX Guide to Customer Experience Strategy
Podcaster and Punk CX author Adrian Swinscoe outlines a customer experience strategy that is proven to boost ROI.
How to Get Hired: Tips from a Meta Recruiter
A senior Meta recruiter offers his tips on how to get hired. Tailor your resume and sell your soft skills to land your dream job.
How to Send Random Responses with TextExpander
How to use TextExpander to generate random responses to give your message a personal touch—automatically!
How a Single Source of Truth Can Transform Your Support Team
Find out how a single source of truth can revolutionize your customer support to strengthen your team and thrill customers.
5 Customer Service Attributes of Winning Companies
What are the customer service attributes of winning companies? Author John Sills shares 5 enablers for superior customer experience.
How to Show Empathy in Customer Service
Learn the impact of customer empathy statements in building meaningful connections and enhancing digital experiences with 5 examples included to use.
The 7 Customer Experience Behaviors to Thrill Customers
7 customer service behaviors that author John Sills says will put your customer experience on top of your industry.