Customer Support

Below you'll find a list of all posts that have been tagged "Customer Support"

Stop Saying Sorry!

Why and how to stop saying sorry all the time. Learn alternatives to empty apologies and how TextExpander can help you break bad habits.

Call Center Productivity: Proven Tips and Strategies

Unlock the full potential of your call center with our expert tips on increasing productivity. From technology to team management, we’ve got you covered.

Unlock the Secret to Exceptional Customer Service Productivity

Improve your business’s customer service productivity with these easy tips and tricks. Learn how to streamline processes and make your team more efficient in our how-to guide.

The 17 Best Customer Service Conferences of 2023

Are you planning to attend any customer service conferences in 2023? Conferences are a great way to network and learn from experts in the fields of customer service, customer support, and customer success. Now is the best time to book your tickets, since many conferences offer steep early bird discounts early in the year. Here’s…

Degree Symbol: Type It Easily with TextExpander

Can’t find the degree symbol on your keyboard? Here’s how to type the degree symbol easily with TextExpander.

5 Customer Success Software Picks to Maximize Customer Retention

Having the right tools is essential for customer success teams. Without the right tools, teams may struggle to keep up with customer inquiries, resolve issues quickly, and deliver a high level of service.

Consistency in Customer Service: 3 Areas Where It’s a Must

Consistency in customer service is key. Imagine pulling up to a McDonald’s drive-through, and instead of hearing, “Hi, welcome to McDonald’s, may I take your order,” you were greeted with a gruff: “McDonald’s. What do ya want?” You’d probably think twice before placing an order! You might even drive to another restaurant instead. Your customers…