A quick tutorial on how to use ChatGPT to produce professional customer support responses and then save them as TextExpander Snippets you can access anytime.
TextExpander Blog
Will Customer Support AI Replace Human Agents?
Will customer support AI replace human agents? Some experts say “yes,” but the answer may not be so simple…
How Will AI Change the World?
How will AI change the world? We spoke to AI expert Jon Stokes to find out, and to ask whether AI can realistically be stopped.
The AI Revolution Explained in 5 Minutes
After decades of theory and experimentation, we’re now in the midst of an AI revolution. What breakthroughs led us to this point?
Prospecting Emails: Plaintext vs. HTML
Wondering whether to use hyperlinks and HTML in your prospecting email outreach? Discover the benefits and drawbacks of these tactics to improve your email outreach strategy and increase conversions.
Employee Retention: Three Types of Customer Service Agents
Improve customer service employee retention by knowing how to identify and handle three types of customer service agents.
Good Customer Service: How to Get It
Good customer service: how do you get it in 2023? Start by understanding that good customer service is harder than ever.
Master TextExpander Fill-ins with Our Upcoming Webinar
We’ve launched a new webinar series called Feature Spotlights that will run every couple of weeks, and the next one is coming up fast. The webinar will be on April 6, 2023 at 12 pm CDT and will cover using Fill-ins, which let you create customizable Snippets with: Check out a video of how Fill-ins…
10 Powerful Customer Service Experience Scripts
Looking to improve your customer service in 2023? Check out these 10 tips (and ways to automate them) to help you build lasting customer relationships.
Conquering Aliteracy with School Teacher Mark Phillips
Many parents and teachers find themselves dealing with aliteracy: kids who are reluctant readers. While illiteracy rates are low in the United States, aliteracy is a widespread phenomenon, with the average American only reading at a middle-school level. Mark Phillips, who originally hails from the UK, has been teaching middle school language arts for over…
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