Soft skills like emotional intelligence often predict success as well as technical ability. Learn why EQ matters in recruiting and how hiring teams can assess candidates for soft skills during the hiring process.
Diversity recruiting starts with inclusive job descriptions and extends to referrals, flexible work, and finalist slates. Follow nine practical steps recruiters can use to build a more diverse, inclusive candidate pipeline.
Hiring in different time zones helps support teams reply to customers faster around the clock. See the benefits of distributed support hiring and the steps to extend coverage as your company and customer base grow.
Vince Crighton, Support Lead at TextExpander, shares the Snippets he relies on at work and at home. Get a look at how a support team uses TextExpander to answer customers and handle repeated text more efficiently.
Recruiters repeat the same phrases in outreach, scheduling, and candidate emails. See six ways TextExpander helps with hiring manager updates, sourcing messages, candidate communication, and onboarding new hires.
TextExpander Public Groups let you use community-made Snippets without building your own. Learn how to subscribe, create and publish a group, which popular groups to try, and tips for building useful Public Groups.
Autocorrection with TextExpander catches the typos you make most often. Learn how to set up autocorrect Snippets, tips for using them well, why correct spelling builds credibility, and where to find ready-made ones.
Jennifer Burnett, Customer Success Manager at TextExpander, shares the power user Snippets behind her customer calls and trainings. Get a look at how she onboards teams and adapts TextExpander to each customer's needs.
Rex Mann, Training Enablement Manager at TextExpander, shares his favorite Snippets and how he reviews Public Groups. Hear how he explains TextExpander to new teams, plus a story about some very aggressive squirrels.
