Marcelle Santos
Author

Marcelle Santos

Marcelle Santos wrote more than 100 articles for the TextExpander blog, mostly on recruiting, along with guides to productivity, knowledge management and clinical documentation.

Articles by Marcelle Santos

Showing 73–81 of 81 · Newest first

Choosing a Recruitment CRM: Your ATS May Not Be Enough

Recruitment CRM software can fill gaps an applicant tracking system leaves, from team collaboration to nurturing past contacts. See what a CRM adds to your ATS and compare options like Greenhouse, Bullhorn, and Loxo.

Marcelle Santos

Soft Skills Employers Should Recruit For

Soft skills like emotional intelligence often predict success as well as technical ability. Learn why EQ matters in recruiting and how hiring teams can assess candidates for soft skills during the hiring process.

Marcelle Santos

Open Library Series: Jennifer Burnett’s Power User Snippets

Jennifer Burnett, Customer Success Manager at TextExpander, shares the power user Snippets behind her customer calls and trainings. Get a look at how she onboards teams and adapts TextExpander to each customer's needs.

Marcelle Santos

Open Library Series: Rex Mann’s Powerful Snippets

Rex Mann, Training Enablement Manager at TextExpander, shares his favorite Snippets and how he reviews Public Groups. Hear how he explains TextExpander to new teams, plus a story about some very aggressive squirrels.

Marcelle Santos

Why Small Accounts Deserve Time From Your Sales Team

Small accounts can grow into major customers, yet sales teams often overlook them. See what snubbing smaller clients looks like and four reasons nurturing small accounts pays off in loyalty and long-term revenue.

Marcelle Santos

TextExpander for Copywriters: Use Cases and Snippets

Copywriters can use TextExpander to reuse frequently used phrases, briefs, and formatting. See why text expansion fits copywriting work and get five ready-to-use Snippets from the TextExpander for Copywriters Public Group.

Marcelle Santos

How to Reach Inbox Zero with TextExpander Snippets

Inbox zero is easier to reach when common replies are ready to reuse. See why faster email responses matter, how templates help, and eight TextExpander Snippets for answering routine messages in less time.

Marcelle Santos

Asynchronous Communication In Remote Work

Asynchronous communication lets remote teams collaborate without being online at the same time. Compare synchronous and async work, see what async essentials look like, and get tips for adopting async workflows.

Marcelle Santos