Implement these selling strategies to increase your team’s proactivity and watch your sales grow.
TextExpander Blog
Practical Ways to Address Hiring Biases
Unconscious biases affect recruiting and career development. Here’s how to surface your hiring biases to make your recruitment processes more inclusive.
Why Email Reply Times Matter and How to Improve Them
Don’t let poor email response time to lead queries, customer queries, complaints, and tickets hurt your business.
Inbound Customer Service 101: Creating Value for your Customers
The cycle of inbound customer service helps keep your existing customers engaged and new customers coming through the door. Here’s a breakdown of each of the different aspects of that cycle.
Is Cold Calling Really Dead?
Cold calling – is it dead or still valuable? We’re covering why some say yes – but with tips on why you might want to say no.
Data-Driven Hiring: Make Hiring Decisions Based on Stats
Data makes recruiters more effective. But there’s more to recruiting metrics than time to hire. Learn about metrics companies use to drive business results.
Selling by Numbers: 37 Key Sales Numbers to Help You Sell More
Hit a slump? These sales numbers will level up your sales knowledge so you can sell more.
How to Balance Service Efficiency with Customer Experience
The global pandemic has made our economic future uncertain, which has made it even more important to keep your eye on your support team’s efficiency. Here’s how to be efficient while still maintaining a great customer experience.
Remote Work Etiquette Rules
We compiled a list of positive behaviors that help remote workers build a happier and more productive work environment. Check out our remote etiquette rules.
10 Easy Ways To Achieve Inbox Zero And Keep It That Way
On average, we spend thirteen hours a week on email. The typical person checks their inbox 77 times a day, sends and receives more than 122 emails per day, and spends 28 percent of their workweek managing and organizing their inbox.