TextExpander Blog

Staying Calm When Your Plate Is Full

Here are our tips to stay calm in both the short- and long-term, for a happier life overall.

9 Freelancing Hacks to Keep Your Business Growing

Whether you’ve been freelancing for years or are just getting started, there’s always room to improve on your work processes and become more efficient. The shifting economy has opened the door for many people to move into freelancing, but that doesn’t make everyone good at it automatically. Many freelancers start their business as a side…

How To Avoid Wasting Time in Sales

Here’s how to leverage technology, including automation and text expansion, to avoid wasting time in sales.

Why TextExpander Has Always Been Remote

Since Day One, we’ve loved being a full remote company, seeing so many benefits to our team as a result! If you were curious about why we love remote work so much, this one’s for you.

Improving Efficiency in CX Operations

If you skim the articles that I write for TextExpander, you’ll notice that I focus on what I call changing definitions. “The office,” for instance, looks a lot different today than it did two years ago. Marketing is wildly different from what it was when I started in the mid-90s. Customer service has morphed into…

How To Conduct Meetings With Meeting Integrity

Meetings should feel like an inclusive space for everybody, but how can they be run with meeting integrity? This is our guide to making your meetings work for everyone.

Building the Ideal Remote Customer Support Team

Customer support is one of the oldest remote work positions in the world. Call centers have handled the bulk of inbound customer support for many businesses for years. With years of remote experience behind the role, it’s now safe to say that some best practices have emerged. It should come as no surprise that the…