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Solving 3 Workforce Challenges Facing BPO Companies

Solving BPO workforce challenges won’t happen overnight, but finding ways to reduce repetition and speed up training can be strong steps in the right direction.

What’s New in TextExpander: Quick Actions, UI Updates, and Feature Parity

If you’ve updated to the latest version of TextExpander, you may be seeing a few changes when opening the app—the TextExpander team has been hard at work on our favorite text expansion software and the new versions are now live!  In both the macOS and Windows apps, we’ve updated the user interface, giving the apps…

Developer Productivity Tips for Maximum Team Performance

Being productive makes us happy. Let’s face it, who doesn’t want to do more in less time? More and more, employers are embracing productivity as the key measure of success. Rather than simply making sure team members are clocking a certain number of hours, they’ve realized that measuring employees’ output is more important.  Even if…

Your Guide to the Software Development Life Cycle

In the fast-paced world of software, it’s hard to believe that the basic development process has been around since the 1950s.  Sure, we’ve made tweaks and improvements such as creating the waterfall model in the 70s and introducing agile in the early 2000s, but the basic steps of the software development life cycle (SDLC) have…