TextExpander.com collects some personal data from its customers for the following purposes and processes that data using the following Data Processors:
Advertising
Google Adwords
Microsoft Bing
Cookies, Purchase Funnel, Usage Data
Analytics
Google Analytics
Cookies and Usage Data
App Activation
(not applicable to subscription TextExpander)
DevMate
Paddle
Email, name, license code, product details
Automation
Zapier
Transitory data for process automation (e.g., contact form details from WuFoo to create support case in Desk)
Payment Processing
eSellerate
FastSpring
Paddle
PKI-compliant transaction data subject to service’s privacy policy
Contacting Customers
Desk from Salesforce
Email, name, and support exchanges
Mailchimp
Email, name, list membership, product interest
SurveyMonkey
Email, name, survey content
WuFoo
Support form content, webinar signups
Database
MongoDB
TextExpander application database: snippets, groups, organizations, etc.
Rackspace
Purchase database: email, name, contact info, license code, transaction details
Sales
Close.io
Email, name, contact info, position, company, email exchanges with sales staff, augmented with Business Intelligence where possible
Clearbit
Business Intelligence – queried to augment Close.io data
Social Media
Zoho Social
Handle, follower count, relevant public messages, direct messages
Video
YouTube
Analytics data, channel subscriptions
Defect Tracking
Sentry
Optional email, optional name, crash details, system details
Accurate as of December 18, 2018. Reviewed and updated approximately quarterly.