At TextExpander, we respect the intellectual property rights of others, and we ask that our users do the same. This policy explains how we handle claims of copyright infringement under the Digital Millennium Copyright Act (“DMCA”) and other applicable laws. Terms not defined in this DMCA Copyright Policy are defined in our Terms of Service at textexpander.com/terms.
TextExpander does not monitor or review the Snippets or any other content our users publish through public links, public Snippet groups, or the Service. Users choose what to publish and when, and we store that content at their direction. We are not in a position to make legal judgment calls about who owns what, so we rely on formal notices to tell us when something is wrong. When we receive a valid notice that meets the requirements below, we remove the content.
If a user or Organization infringes the copyrights of others repeatedly, we reserve the right to terminate immediately and without prior notice, that user’s or Organization’s account, and we may take further action, including legal action.
This page explains how to submit a formal DMCA notice. For any other questions about our Service or policies, contact our support team and someone will get back to you. Keep in mind that TextExpander can’t offer legal advice, so if you have questions about copyright, fair use, or your own content, we recommend that you talk to an attorney.
Notice and takedown process
We work to respond as quickly as we can to complete notices of claimed copyright infringement. As the law requires, we have designated an agent to receive infringement claims. Our Designated Agent’s contact information appears at the bottom of this page.
If you believe your work has been used on our site in a way that constitutes copyright infringement, send a notice to our Designated Agent. To meet the requirements of the law, your notice needs to include all of the following:
- Identification of the intellectual property you claim has been infringed on our website.
- Identification of the material you claim is infringing, including an explanation of how that material uses your intellectual property in a way that constitutes infringement, and a description of where it sits on the TextExpander website with enough detail for us to find it. A URL of the page is best.
- Your contact information, including your full name, mailing address, telephone number, and email address.
- A statement that you have a good faith belief that the disputed use of the work is not authorized by the intellectual property owner, its agents, or the law.
- A statement that, under penalty of perjury, the information in your notice is accurate and that you are the intellectual property owner or are authorized to act on behalf of the owner.
- Your electronic or physical signature, or that of the person authorized to act on behalf of the copyright holder.
Under Section 512(f) of the Digital Millennium Copyright Act, any person who knowingly misrepresents that content or activity is infringing may be liable for damages, including attorneys’ fees.
Including every required piece of information helps us address your request faster. Beyond the items above, it helps to send anything that lets us verify the status of the work you claim has been infringed, such as a copy of the copyright registration.
What happens after you submit your notice
We review your notice to make sure it contains all the required information. The more specific you are about which parts of a Snippet or content you believe are infringing, the faster we can process your request and make sure the right content comes down.
When we act on a notice, we contact the user who published the content, forward them your notice, and remove the material from our Service. Removing a published Snippet revokes its public link. It does not delete the Snippet from that user’s own account. In addition, deletion of content does not delete any underlying Snippets.
The user who published the content has a legal right to submit a counter-notice if they believe the content was misidentified or removed by mistake. If we receive a complete counter-notice, we forward it to you. You then have 10 business days to take further legal action to protect the work. The law gives you up to 14 business days to tell us you have done so. Otherwise we have to allow the user to republish the content or Snippet.
Counter-notice process
If you received a notice of copyright infringement from us about one or more of your Snippets or any of your content published on our Service and you want to dispute the claim, you can send a counter-notice to our Designated Agent. A reply to the email we sent you works fine. Your counter-notice needs to contain all of the following:
- Identification of the material that has been removed, including a description of where it appeared on the TextExpander website or Service before it was removed or disabled. A URL is best.
- A statement that, under penalty of perjury, you have a good faith belief that the material was removed as a result of a mistake or misidentification.
- Your contact information, including full name, mailing address, telephone number, and email address.
- A statement that you consent to the jurisdiction of the Federal Court for the judicial district in which your address is located, or, if your address is outside the United States, for the judicial district in which TextExpander is located, and that you will accept service of process from the person who provided notification of the alleged infringement.
- Your electronic or physical signature.
What happens after you submit your counter-notice
If your counter-notice includes all of the information above, we forward it to whoever sent the original notice. They then have up to 14 business days to tell us whether they have started legal action to protect their work. If they have, we must respect that and your material stays blocked. If we hear nothing from them after 14 business days, we restore your content at the end of that period.
Repeat infringers
We terminate the accounts of users and Organizations that repeatedly infringe the copyright or other intellectual property rights of others. We may remove or disable any publicly shared Snippet, public Snippet group, or public link on our Service at any time, with or without notice, including on receipt of a notice of claimed infringement.
Designated Agent and contact information
You can send a notice or counter-notice to our Designated Agent by email or mail.
Email:
Mailing address:
Copyright Agent
TextExpander, Inc.
548 Market St # 37453
San Francisco, CA 94104
United States
Use this contact information only to submit formal notices or counter-notices. For any other question about our service or policies, contact our support team at https://textexpander.com/contact and someone will get back to you soon. TextExpander can’t offer legal advice, so if you have questions about copyright law or fair use, we recommend that you talk to an attorney.