TextExpander Blog

5 Elements of Customer Service that Customers Really Want

“What Customers Want” isn’t a new blockbuster movie. Instead, it’s this helpful list of the five elements of customer service that will help you stand out and grow customer loyalty.

Sales Productivity Hacks: 8 Ideas for Maximizing Team Efficiency

Sales professionals are always busy, but this doesn’t mean they are always making the best use of their time. Prioritizing and increasing sales efficiency can have a seriously positive impact on your business profits.

4 Practical Ways to Use AI in Customer Service Today

You don’t need to wait to implement artificial intelligence. There are many practical ways that your customer service team can use AI today. Stop living in the past, and allow artificial intelligence to bring your customer service team to the future.

Win More With These 8 Productive Sales Culture Behaviors

When businesses focus on sales, customer and staff satisfaction can take a back seat. But take the time to understand and facilitate a good sales culture and you’ll see some serious improvements in productivity.

Save Time With an Applicant Tracking System – 7 Free Options

Whether you’re new to recruitment software or thinking of switching to a new tool, consider using a free applicant tracking software to streamline your process. Here are seven of our favorite free applicant tracking systems and a summary of the features they offer.

Building a Sales Team: 4 Sales Team Structures That Maximize Performance

Your sales team structure can impact how your business performs. Knowing which structure best suits your business’s size – and industry – will help you close more deals and generate higher quality sales.

6 Essential KPIs for Software Development Teams

KPIs tied to business objectives can directly link development effort to business growth, this can be a powerful motivator for your team. Here we share 6 essential KPIs for software development teams