In 2020 we were just trying to survive the year, in 2021 it’s time to really let your customer experience shine. Here are the customer service trends to follow in the coming year.
TextExpander Blog
6 Tips to Improve Your Customer Support in the New Year
Let’s get excited about 2021! Here are 6 tips to get the ball rolling and improve your customer support in the new year.
43 Motivational Sales Quotes to Inspire Success
Nothing says wisdom like a great quote, and staying motivated in sales is paramount. Here’s our favorite sales quotes to get you inspired.
7 Recruitment Blogs You Should Bookmark in 2025
Looking to stay on top of industry trends and get tips from pros? Here are the best recruitment blogs according to recruiting experts from all over the world.
Providing Superior Customer Support Through the Holidays
Manage the chaos of holiday customer support by planning ahead. Here’s how to provide better B2B support over the holidays.
17 Snippets to Be More Productive in Asana
Our friend Dave J. Mason, aka Mr. System, has mastered the art of using Asana and TextExpander together, so we’ve partnered with him to compile the tools and tricks you need to use TextExpander and Asana together.
5 Meaningful Ways to Measure Customer Satisfaction
CSAT isn’t always the most reliable way to measure how your customers feel. Here are five meaningful ways to measure customer satisfaction.
How to Write the Perfect Thank You Letter After Closing the Sale
How we close one deal can lead to the opening of another – here’s how to say thank you and make the last detail count.
How to Keep Employees Productive During the Holidays
You can’t make the holiday season go away, but you can accept it and adopt strategies for keeping employees productive. The eight we list here actually work!
8 Reasons to Conduct a Customer Experience Audit for the New Year
Customer experience audits help you uncover all of the opportunities for your current customers. Here are eight reasons why you should do one before January.