Josh Centers
Author

Josh Centers

Josh Centers is a former business journalist at TextExpander. He is the editor-in-chief of Unprepared and founder of Apple Buying Advice. Josh has been featured in USA Today, Macworld, Scientific American, The Washington Post, Boing Boing, Wirecutter, and other publications.

200 articles Writes about Customer Support Medicine Automation

Articles by Josh Centers

Showing 10–18 of 200 · Newest first

TextExpander Champions: Peter van Teeseling of Dscoop

TextExpander Champion Peter van Teeseling leads Dscoop, a global community of printers using HP industrial technology. See how he uses TextExpander to communicate across borders and why he keeps his Snippet setup simple.

Josh Centers

Patient Experience Metrics That Actually Drive Performance

Patient experience metrics show how care feels to patients and how that links to outcomes and revenue. Healthcare leaders can learn which measures matter, from CAHPS to loyalty metrics, and how to act on the results.

Josh Centers

Building a Culture of Medical Billing Compliance

Medical billing compliance protects revenue, limits legal exposure, and sustains patient trust. Review the laws that shape billing, including the False Claims Act and Stark Law, common errors, and how to build a framework.

Josh Centers