12 Retargeting Email Templates & Examples

Updated: December 27, 2024

Email retargeting is about turning interested individuals into actual customers. By sending targeted emails to people who've shown interest in your products, you can recover lost sales, build stronger relationships, and boost your bottom line.

This guide will explore the benefits, processes, ideal timings, and best practices for crafting impactful retargeting email campaigns. We’ve also collected popular email templates to modify and use in your upcoming retargeting sequences.

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What is Email Retargeting?

Email retargeting involves sending personalized emails to customers based on their previous interactions with your brand. It’s a way to re-engage users who have shown interest in your products or services but are yet to take the desired action, such as making a purchase or signing up for a newsletter.

Why You Should Use Email Retargeting

Here’s why you should consider incorporating it into your marketing strategy:

  • Recover Lost Revenue: Win back customers who abandoned carts or showed interest.
  • Deepen Relationships: Build loyalty through personalized and relevant emails.
  • Maximize Marketing ROI: Target the right customers with the right messages and lower your costs to acquire new customers.
  • Increase Customer Value: Encourage repeat purchases and referrals.
  • Outshine Competitors: Stay relevant and top of mind with relevant ads that show you understand your customers.

How It Works

Email retargeting leverages information about a customer’s behavior, such as:

  • Website activity: Products viewed, items added to cart, pages visited
  • Purchase history: Previous orders, customer segments
  • Email engagement: Open rates, click-through rates

This data helps create highly targeted email campaigns that address customers’ needs and interests.

When to Send Retargeting Emails

The timing of your retargeting emails is crucial for maximum impact. Here are some key moments:

  • Immediately after abandonment: For cart abandonment or product page visits.
  • Within 24-48 hours: For follow-up reminders or additional product suggestions.
  • After a purchase: For cross-selling, upselling, or customer feedback.
  • When inactivity increases: To re-engage dormant customers with special offers.
  • On specific occasions: For birthdays, anniversaries, or holidays.

Remember to test different timing strategies to find what works best for your audience.

Best Practices for Retargeting Email Templates

Creating effective retargeting email templates is key to successful campaigns. Here are some best practices:

  • Clear Call-to-Action (CTA): Ensure the Shop Now Link is prominent and action-oriented.
  • Incentives and Offers: Provide discounts, coupons, or free shipping to encourage purchases.
  • Reminder Emails: Send timely abandoned cart reminders and follow-up emails.

How TextExpander Can Help

TextExpander can be a powerful tool for enhancing your retargeting email campaigns and general business operations. Here’s are some ways TextExpander can help:

  • Efficiency: Quickly insert personalized content into retargeting emails, saving time and reducing errors.
  • Consistency: Ensure all team members use the same high-quality, approved language in every communication.
  • Scalability: Easily scale your retargeting efforts by deploying templates across multiple campaigns with minimal adjustments.

Retargeting Email Templates and Examples

Abandoned Cart Email

Subject Line: Don’t Miss Out! Complete Your Purchase and Save 10%

Hi [Customer Name],

We noticed you left some great items in your cart. As a special incentive, here’s a 10% discount to complete your purchase.

[Product Image]

Use code SAVE10 at checkout to receive your discount.

[Website Link]

Happy Shopping,
[Your Company]

Reminder with Discount Example

Subject Line: Don’t Miss Out! Complete Your Purchase and Save 10%

Hi John,

We noticed you left some great items in your cart. As a special incentive, here’s a 10% discount to complete your purchase.

Use code SAVE10 at checkout to receive your discount.

[Website Link]

Happy Shopping,
Sneaker Heaven

Subject Line: Your Cart is Waiting for You!

Hi [Customer Name],

You left something behind! Don’t miss out on your favorite items.

[Product Image]

Complete your purchase now at [Website Link]

Best,
[Your Company]

Simple Reminder Example

Subject Line: Your Cart is Waiting for You!

Hi Jane,

You left something behind! Don’t miss out on your favorite items.

Complete your purchase now at [Website Link]

Best,
Fashionista

Browse Abandonment Email

Subject Line: Still Thinking About [Product Name]?

Hi [Customer Name],

We noticed you were checking out [Product Name]. Here’s a little reminder, along with some recommendations we think you’ll love.

[Product Image]

Complete your purchase now at [Website Link]

Cheers,
[Your Company]

Personalized Recommendation Example

Subject Line: Still Thinking About the Smartwatch?

Hi John,

We noticed you were checking out the Smartwatch. Here’s a little reminder, along with some recommendations we think you’ll love.

Complete your purchase now at [Website Link]

Cheers,
Tech World

Subject Line: Interested in [Product Name]? Enjoy 10% Off

Hi [Customer Name],

We saw you were interested in [Product Name]. Use code BROWSE10 for a 10% discount!

[Product Image]

Shop now at [Website Link]

Happy Shopping,
[Your Company]

Discount Offer Example

Subject Line: Interested in the Running Shoes? Enjoy 10% Off

Body:
Hi Jane,

We saw you were interested in the Running Shoes. Use code BROWSE10 for a 10% discount!

Shop now at [Website Link]

Happy Shopping,
Fit Gear

Back in Stock Email

Subject Line: Great News! [Product Name] is Back in Stock

Hi [Customer Name],

Good news! [Product Name] is back in stock. Grab it before it’s gone again.

[Product Image]

Shop now at [Website Link]

Best,
[Your Company]

Simple Notification Example

Subject Line: Great News! The Traveler Pro Jacket is Back in Stock

Hi John,

Good news! The Traveler Pro Jacket is back in stock. Grab it before it’s gone again.

Shop now at [Website Link]

Best,
Style Hub

Subject Line: [Product Name] is Back! Get It Before Everyone Else

Hi [Customer Name],

We wanted to let you know that [Product Name] is back in stock, and you’re one of the first to know. Hurry and get yours before it sells out again!

[Product Image]

Shop now at [Website Link]

Cheers,
[Your Company]

Exclusive Access Example

Subject Line: The Electric Scooter is Back! Get It Before Everyone Else

Hi Jane,

We wanted to let you know that the Electric Scooter is back in stock, and you’re one of the first to know. Hurry and get yours before it sells out again!

Shop now at [Website Link]

Cheers,
Urban Mobility

Upsell Email

Subject Line: Upgrade Your Experience with [Product Name]

Hi [Customer Name],

Looking to take your skills to the next level? Upgrade to [Product Name] for [features/benefits].

[Product Image]

Upgrade now at [Website Link]

Best,
[Your Company]

Upgrade Suggestion Example

Subject Line: Upgrade Your Experience with the True Deluxe Coffee Maker

Hi John,

Looking to take your barista skills to the next level? Upgrade to True Deluxe Coffee Maker for automated brew scheduling, more consistent coffee, and matte color options.

Upgrade now at [Website Link]

Best,
Coffee Lovers

Subject Line: Elevate Your Experience with [Product Name]

Hi [Customer Name],

Take your experience to the next level with [Product Name]. Enjoy exclusive features such as [feature list].

[Product Image]

Shop now at [Website Link]

Cheers,
[Your Company]

Premium Offer Example

Subject Line: Elevate Your Music Experience with the Sonic Sync Premium Headphones

Hi Jane,

Take your listening experience to the next level with the Sonic Sync Premium Headphones. Enjoy exclusive features such as 40 hours of listening time, moisture-resistant premium materials, and a limited matte black charging case.

Shop now at [Website Link]

Cheers,
Sound Waves

Cross-sell Email

Subject Line: Pair Your [Previous Purchase] with These Great Products

Hi [Customer Name],

We hope you’re enjoying your experience with [Previous Purchase] so far. Want to take it to the next level? Pair it with these complementary products–highly recommended by other customers!

[Product Image]

Shop now at [Website Link]

Best,
[Your Company]

Complementary Products Example

Subject Line: Pair Your Camera with These Great Accessories

Hi John,

We hope you’re enjoying your experience with your new camera so far. Want to take it to the next level? Pair it with these complementary lenses and camera accessories–highly recommended by other customers!

Shop now at [Website Link]

Best,
Photo Gear Depot

Subject Line: You Might Also Like These Products

Hi [Customer Name],

Based on your recent purchase, we think you’ll love these related products.

[Product Image]

See more at [Website Link]

Cheers,
[Your Company]

Related Recommendations Example

Subject Line: You Might Also Like These Running Accessories

Hi Jane,

Based on your recent purchase, we think you’ll love these new products, custom-built for runners looking to get the most out of their next workout.

See more at [Website Link]

Cheers,
Fit Life

Replenishment Email

Subject Line: Running Low? It’s Time to Reorder [Product Name]

Hi [Customer Name],

It’s time to reorder [Product Name]. Purchase now to ensure you don’t run out!

[Product Image]

Reorder now at [Website link]

Best,
[Your Company]

Time to Reorder Example

Subject Line: Running Low? It’s Time to Reorder Your Vitamins

Hi John,

It’s time to reorder your 90-day Supply of Men’s Multivitamins. Purchase now to ensure you don’t run out!

Reorder now at [Website link]

Best,
Healthy Life Plus

Win-back Email

Subject Line: We Miss You! Here’s 15% Off to Try Us Again

Hi [Customer Name],

We noticed you haven’t shopped with us in a while. Purchase within the next seven days and receive 15% off your entire order.

Use code WELCOMEBACK15 at checkout to receive your discount.

[Product Image]

Shop now at [Website link]

Best,
[Your Company]

We Miss You Example

Subject Line: We Miss You! Here’s 15% Off to Welcome You Back

Hi Casey,

We noticed you haven’t shopped with us in a while. Purchase within the next seven days and receive 15% off your entire order.

Use code WELCOMEBACK15 at checkout to receive your discount.

[Product Image]

Shop now at [Website link]

Best,
Sneaker Heaven

What is TextExpander

Improve the effectiveness of your marketing with TextExpander. Instantly gain access to campaign templates, on-brand messaging, and contact details anywhere you type. Eliminate misspellings, the need to memorize taglines, or the monotony of typing similar messages. See for yourself here:

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Try it for yourself

With TextExpander, you can store and quickly expand full email templates, email addresses, and more anywhere you type. That means you’ll never have to misspell, memorize, or type the same things over and over again.

Subject Line: Don't Miss Out! Complete Your Purchase and Save 10% <br> <br>Hi [Customer Name], <br> <br>We noticed you left some great items in your cart. As a special incentive, here's a 10% discount to complete your purchase. <br> <br>[Product Image] <br> <br>Use code SAVE10 at checkout to receive your discount. <br> <br>[Website Link] <br> <br>Happy Shopping, <br>[Your Company]
Subject Line: Still Thinking About [Product Name]? <br> <br>Hi [Customer Name], <br> <br>We noticed you were checking out [Product Name]. Here's a little reminder, along with some recommendations we think you'll love. <br> <br>[Product Image] <br> <br>Complete your purchase now at [Website Link] <br> <br>Cheers, <br>[Your Company]
Subject Line: Great News! [Product Name] is Back in Stock <br> <br>Hi [Customer Name], <br> <br>Good news! [Product Name] is back in stock. Grab it before it's gone again. <br> <br>[Product Image] <br> <br>Shop now at [Website Link] <br> <br>Best, <br>[Your Company]
Subject Line: Upgrade Your Experience with [Product Name] <br> <br>Hi [Customer Name], <br> <br>Looking to take your skills to the next level? Upgrade to [Product Name] for [features/benefits]. <br> <br>[Product Image] <br> <br>Upgrade now at [Website Link] <br> <br>Best, <br>[Your Company]
Subject Line: Pair Your [Previous Purchase] with These Great Products <br> <br>Hi [Customer Name], <br> <br>We hope you’re enjoying your experience with [Previous Purchase] so far. Want to take it to the next level? Pair it with these complementary products–highly recommended by other customers! <br> <br>[Product Image] <br> <br>Shop now at [Website Link] <br> <br>Best, <br>[Your Company]

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With TextExpander, you can store and quickly expand snippets anywhere you type. That means you'll never have to misspell, memorize, or type the same things over and over, ever again.

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