Start Your Trial

Customer Service Email Templates for When Things Go Wrong

Whether you like it or not, sometimes things go wrong in customer support. Here are some email templates that will help you keep a cool head and answer customers when things don't go your way.

Customer Service Email Templates for When Things Go Wrong

Use Template

Start your free trial to use this template
No credit card required

Related Templates

Date & time (,dd)

Basic date and time stamps using 24 h format. Encounter timestamps meant for capturing start and end times for billing or other documentation purposes (e.g., medicine, law).

Learn More

Podcaster Starter Kit

Snippets for new and experienced podcasters. Name audio files consistently, store your show notes outline, communicate quietly with cohosts and make advertising emails a breeze. Learn more in the companion blog post.

Learn More

Date & time (,dd)

Basic date and time stamps using 24 h format. Encounter timestamps meant for capturing start and end times for billing or other documentation purposes (e.g., medicine, law).

Learn More

Less Repetition, More Customer Delight

TextExpander gives your customer support team the power to do what they do best — faster.

Get started with Customer Service Email Templates for When Things Go Wrong

Use Template

Start your free trial to use this template
No credit card required

Try TextExpander

No credit card required