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Business Journalist, 100% Remote

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Job Description

Who is TextExpander?

We’re a growing team of over 40 individuals working remotely across 11 time zones and toward a common vision: a world where businesses and individuals can fully connect with others through efficient and personal communication.

The job:

As a Business Journalist for TextExpander, you’ll be responsible for researching, writing, editing, and uploading multiple in-depth articles per week. These articles need to speak to our core customers, who are professionals in Customer Service, Recruiting, Sales, and other professional industries.

This position requires a balance between technical and creative thinking: it’s based in research, but enhanced by out-of-the box brainstorming and content production. You have experience writing articles that go deeper than surface level and actually add value for their intended audience. You’re comfortable tackling unfamiliar topics, seeking out subject matter experts (and interviewing them), writing thought-provoking copy, and ultimately delivering content that impacts our business (through traffic growth and increased product interest).

You will report to the VP of Marketing, and collaborate closely with the entire marketing team to develop content that informs and delights our core audience. Search will be the primary channel for connecting with our audience, so you’ll help optimize content to improve our visibility in results. We care most about well-researched articles that truly solve our audience's challenges, all while staying true to the TextExpander voice. Infallible grammar, punctuation and spelling are table stakes.

If you:

  • ✍️ Are a master at writing and could do a better job writing this job description than we did

  • 📝 Have an inquisitive nature and always want to dive deeper to better understand the subjects you’re writing about

  • 💹 Love creating content that helps professionals solve their challenges and perform better in their careers

  • 🔎 Enjoy self-editing and the opportunity to always-be-improving your chops and material, then…

We want to talk to you!

The specifics:

Research: Before jumping into any content creation, you’ve thoroughly explored the topic, uncovered questions others don’t know to ask, and evaluated search opportunities for evidence of demand.

Writing: You’re a writer at heart, excited that each day you’ll be writing content to be featured throughout the TextExpander blog, site, and social.

You have experience:

  • Writing engaging blog, web, sponsored, and social content that aligns to a bigger picture strategy.

  • Meeting the customer where they are by speaking their language (in terms of tone and formality).

  • Perfecting the story, structure, and grammar of every piece of content you write.

  • Diving deep and providing actionable steps that help our customers to do their jobs more efficiently.

  • Optimizing existing content to better align with SEO goals.

  • Uploading content into WordPress.

Evaluating: After writing articles, you take pride in watching an audience discover your content, engage with it, and take action based on your

recommendations. We’ll help you put metrics behind all of the above, and work to identify areas for improvement and testing. Content won’t always be a hit on the first try, and we love to work with individuals who strive for continuous improvement (just like ourselves).

Job Requirements

Needed for the job:

  • 3+ years of article writing experience (ideally in B2B SaaS).

  • A great attitude and an eagerness to learn and solve problems.

  • Exceptional writing and editing skills, with an eye for creativity and detail.

  • A mindset of testing, measuring, learning, and evolving.

  • Willingness to jump into projects to help team members from any department.

  • High-speed, reliable Internet connection.

Preferred for the job:

  • College education.

  • 2+ years working remotely.

  • Strong interest in productivity / working smarter.

  • Passion for your work and self-motivation.

  • Experience with tools such as Moz, WordPress, and Google Analytics.

Why you should join the TextExpander team:

We live our values every day, not just post them on the wall and forget about them. Instead, you'll hear our team members saying things like "yay for failing" on a regular basis as their way of living out integrity, accountability, teamwork, and passion for the customer. Read more about how we do that here!

Work/life balance is a priority for our team — as an international team, asynchronous work is an essential part of how our company runs. Learn more about how we work.

We strongly embrace diversity, and highly encourage underrepresented minorities to apply, even if they're not sure they meet all qualifications.


  • High level of autonomy in your role

  • Motivated and creative teammates

  • Flexible schedule

  • Employment benefits:
    • Healthcare reimbursement plan (ICHRA plan)

    • Paid vacation and sick leave

    • 401(k) plan

    • Profit-sharing plan

    • Paid parental leave

    • Long-term disability insurance

  • Contract work also negotiable

  • Salary based on experience

The Fine Print:

TextExpander is headquartered in San Francisco, California, and develops productivity software for Mac, Windows, Chrome, iPhone, and iPad.

TextExpander provides equal employment opportunities (EEO) to all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Interested in this Job? Apply Now