June 14, 2023, 10am PST/1pm EST
Work Smarter: a virtual event that brings together professionals interested in becoming more productive who want to explore the latest techniques and tools for streamlining teamwork and mastering efficiency
This FREE interactive online event is open to anyone looking to elevate their productivity.
Join us for this unique opportunity to discuss industry trends and best practices and interact with professionals in the productivity and customer support space.
Meet our keynote speakers
David Sparks
David Sparks writes and produces the MacSparky Field Guides and co-hosts several podcasts including Mac Power Users, Automators, and Focused. David speaks and writes often about Apple technology and productivity. David’s particular focus is on how to stay focused on your technology and not let it distract you. When not falling down fiddly geek rabbit holes, David makes furniture and plays jazz on his saxophone.
Adrian Swinscoe
Adrian Swinscoe is a best-selling author, Forbes contributor, speaker, investor, advisor, and aspirant CX Punk. His clients have included brands such as Apple, Olympus, Harper Collins, and Nespresso. He is a frequent writer, podcaster, and speaker on all things related to customer service and experience. His books include How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing, Punk CX, and Punk XL.
Stacy Carlson
Stacy Carlson is VP of Jetpack Agency & Professional Partnerships at Automattic, and has over 15 years of experience in managing strategic partnerships and affiliate relationships for businesses, and launched her own eCommerce business in 2005. In addition to her career achievements, Stacy is a 2014 Alumna of the nMotion Business Accelerator and has served as an EIR for various accelerator and entrepreneurship facilities.
Meet our panelists
Brett Terpstra
Brett Terpstra is a writer and coder for Oracle’s Developer Relations team, and has released several Mac apps over the years. He blogs about developer stuff at BrettTerpstra.com and has written for a variety of major publications. He also podcasts at overtiredpod.com. You can find him on most social networks as @ttscoff.
Laura McClellan
Laura McClellan is a lawyer, a writer, a productivity enthusiast, and a tech geek. Since 2014, Laura has hosted The Productive Woman, a weekly podcast about productivity for busy women. The Productive Woman exists to help the listener find the tools and encouragement she needs to manage her time, life, stress, and stuff so she can accomplish the things she cares about and make a life that matters.
Martin Ngo
Martin Ngo is a senior technical sourcer with over 5 years of experience in recruiting for Meta Platforms. He worked his way up from being a Starbucks store manager to being a recruiter for Facebook’s Sourcer Development Program. At Meta, he supported recruiting for Meta’s family of apps, including Facebook, Instagram, and WhatsApp.
Ty Schalamon
Ty Schalamon is a Digital Sales Representative at SketchUp with nearly 20 years of technical support and sales experience. With over 8 years of experience as a TextExpander user, he combines his passion for technology with productivity optimization strategies.
Individual Track
Business Track
10:00 AM PT – 11:00 AM PT
How Productivity Experts Use TextExpander Every Day to Streamline their Work
Brett Terpstra, Laura McClellan, Martin Ngo and Ty Schalamon
Optimizing TextExpander for Teams – Best Practices for Members, Teams, Statistics, and More
TextExpander Customer Success Team
11:00 AM PT – 11:45 AM PT
Path to Power User: TextExpander Best Practices for Snippet Optimization
TextExpander Customer Success Team
Unleashing the Power of TextExpander for Effortless Workflow Creation
Stacy Carlson
12:00 PM PT – 12:30 PM PT
Time Management for Busy People: How to Get More Done in Less Time
David Sparks
How to Drive ROI in CX
Adrian Swinscoe
12:30 PM PT – 1:00 PM PT
Industry Roundtables
TextExpander Team
What are you waiting for?
Conference starts in