Patient Appointment Reminder Email

Updated: May 20, 2024

As a medical customer service agent, one of your primary responsibilities is to ensure that patients are well-informed about their appointments. Timely and effective appointment reminders not only minimize no-shows but also help build strong patient-provider relationships.

In this article, we have curated five unique patient appointment reminder email templates, tailored for various approaches such as detailed, formal, caring, pediatric, and dental. These templates will enable you to streamline your communication process and provide a seamless experience for your patients, ultimately contributing to their satisfaction and well-being.

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Subject: Reminder: Upcoming Appointment for [Patient Name] at [Clinic Name] on [Date]

Dear [Patient Name],

This is a friendly reminder for your upcoming appointment at [Clinic Name]. Please review the details below:

Date: [Appointment Date]
Time: [Appointment Time]
Location: [Clinic Address]
Provider: [Provider Name]
Service: [Service/Procedure]

Remember to:

Complete the patient registration form (if not already done).
Bring your ID and insurance card.
Arrive 15 minutes early for check-in and paperwork.
If you need to reschedule or cancel, please call us at [Clinic Phone Number] at least 24 hours in advance.

Sincerely,

[Your Name]
[Your Title]
[Your Email Address]
[Your Phone Number]
[Your Clinic Name]

Subject: Appointment Reminder: [Patient Name] on [Appointment Date] at [Clinic Name]

Dear [Patient Name],

This is a reminder of your scheduled appointment at [Clinic Name]:

Date: [Appointment Date]
Time: [Appointment Time]
Provider: [Provider Name]
Service: [Service/Procedure]

Please arrive 15 minutes early with your identification and insurance card. If you need to cancel or reschedule, contact us at [Clinic Phone Number].

Regards,

[Your Name]
[Your Title]
[Your Email Address]
[Your Phone Number]
[Your Clinic Name]

Subject: A Friendly Reminder for Your Appointment, [Patient Name]

Hi [Patient Name],

We hope you’re doing well! Just a gentle reminder that your appointment at [Clinic Name] is coming up on [Appointment Date] at [Appointment Time]. Your well-being is our priority, and we can’t wait to help you on your wellness journey.

If you have any questions, please don’t hesitate to reach out. We’re here for you.

Take care,

[Your Name]
[Your Title]
[Your Email Address]
[Your Phone Number]
[Your Clinic Name]

Here’s a video of one of these templates in action:

Subject: [Parent’s Name], Don’t Forget [Child’s Name]’s Fun Appointment on [Appointment Date]

Hello [Parent’s Name],

Just a friendly reminder that [Child’s Name] has a fun appointment at [Clinic Name] on [Appointment Date] at [Appointment Time]. Our pediatric team is excited to make your child’s visit enjoyable and comfortable.

Remember to bring your child’s favorite toy or book to help them feel at ease. If you need to reschedule, please give us a call at [Clinic Phone Number].

See you soon,

[Your Name]
[Your Title]
[Your Email Address]
[Your Phone Number]
[Your Clinic Name]

Maintain Your Sparkling Smile

Subject: Smile, [Patient Name]! Your Dental Appointment is Almost Here

Hi [Patient Name],

Your dental appointment at [Clinic Name] is just around the corner on [Appointment Date] at [Appointment Time]. We’re excited to help you maintain your sparkling smile!

Don’t forget to brush and floss before your visit. If you have any questions or need to reschedule, please contact us at [Clinic Phone Number].

Keep smiling,

[Your Name]
[Your Title]
[Your Email Address]
[Your Phone Number]
[Your Clinic Name]

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Subject: Reminder: Upcoming Appointment for [Patient Name] at [Clinic Name] on [Date] <br> <br>Dear [Patient Name], <br> <br>This is a friendly reminder for your upcoming appointment at [Clinic Name]. Please review the details below: <br> <br>Date: [Appointment Date] <br>Time: [Appointment Time] <br>Location: [Clinic Address] <br>Provider: [Provider Name] <br>Service: [Service/Procedure] <br> <br>Remember to: <br> <br>Complete the patient registration form (if not already done). <br>Bring your ID and insurance card. <br>Arrive 15 minutes early for check-in and paperwork. <br>If you need to reschedule or cancel, please call us at [Clinic Phone Number] at least 24 hours in advance. <br> <br>Sincerely, <br> <br>[Your Name] <br>[Your Title] <br>[Your Email Address] <br>[Your Phone Number] <br>[Your Clinic Name]
Subject: Appointment Reminder: [Patient Name] on [Appointment Date] at [Clinic Name] <br> <br>Dear [Patient Name], <br> <br>This is a reminder of your scheduled appointment at [Clinic Name]: <br> <br>Date: [Appointment Date] <br>Time: [Appointment Time] <br>Provider: [Provider Name] <br>Service: [Service/Procedure] <br> <br>Please arrive 15 minutes early with your identification and insurance card. If you need to cancel or reschedule, contact us at [Clinic Phone Number]. <br> <br>Regards, <br> <br>[Your Name] <br>[Your Title] <br>[Your Email Address] <br>[Your Phone Number] <br>[Your Clinic Name]
Subject: A Friendly Reminder for Your Appointment, [Patient Name] <br> <br>Hi [Patient Name], <br> <br>We hope you're doing well! Just a gentle reminder that your appointment at [Clinic Name] is coming up on [Appointment Date] at [Appointment Time]. Your well-being is our priority, and we can't wait to help you on your wellness journey. <br> <br>If you have any questions, please don't hesitate to reach out. We're here for you. <br> <br>Take care, <br> <br>[Your Name] <br>[Your Title] <br>[Your Email Address] <br>[Your Phone Number] <br>[Your Clinic Name]
Subject: [Parent's Name], Don't Forget [Child's Name]'s Fun Appointment on [Appointment Date] <br> <br>Hello [Parent's Name], <br> <br>Just a friendly reminder that [Child's Name] has a fun appointment at [Clinic Name] on [Appointment Date] at [Appointment Time]. Our pediatric team is excited to make your child's visit enjoyable and comfortable. <br> <br>Remember to bring your child's favorite toy or book to help them feel at ease. If you need to reschedule, please give us a call at [Clinic Phone Number]. <br> <br>See you soon, <br> <br>[Your Name] <br>[Your Title] <br>[Your Email Address] <br>[Your Phone Number] <br>[Your Clinic Name]
Subject: Smile, [Patient Name]! Your Dental Appointment is Almost Here <br> <br>Hi [Patient Name], <br> <br>Your dental appointment at [Clinic Name] is just around the corner on [Appointment Date] at [Appointment Time]. We're excited to help you maintain your sparkling smile! <br> <br>Don't forget to brush and floss before your visit. If you have any questions or need to reschedule, please contact us at [Clinic Phone Number]. <br> <br>Keep smiling, <br> <br>[Your Name] <br>[Your Title] <br>[Your Email Address] <br>[Your Phone Number] <br>[Your Clinic Name]

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