4.8 stars ★★★★★ on G2 · #1 Text Expander Tool

AI-assisted.
Human-approved.
Always accurate.

TextExpander centrally manages approved messaging and templates that expand instantly in any app, on any device, with AI and admin controls ensuring everyone sends the right thing.

No credit card required Start in 3 minutes HIPAA & SOC2 compliant Works in every app
zendesk · new reply · ticket #4821
Hi {{First Name}},

Thank you for reaching out about your refund request.

I have reviewed your account and initiated a full refund of ${{Amount}} to your original payment method. You should see this within 3 to 5 business days.

If you have any questions, please do not hesitate to reach out. We are always happy to help.

Warm regards,
{{Agent Name}} · Support Team
📁 Support responses
📁 Billing & refunds
📁 Escalations
📁 Onboarding
Trusted by teams at
$0k
saved per employee per year in recovered productivity
Based on average TextExpander usage data
0 days
saved per person per year on repetitive writing and communication tasks
Based on average TextExpander usage data
0.00M+
apps and platforms TextExpander works in natively
No integrations or plugins required
0.00B+
snippet expansions per year across the TextExpander user base
33 expansions every second, globally
New: TextExpander AI

Your library gets smarter.
Your team moves faster.

AI that finds your approved content before you search for it, drafts what doesn’t exist yet, and keeps humans in control at every step.

🔍 Live in Chrome
AI Recommendations
Context-aware Snippet retrieval. TextExpander surfaces the right Snippet without the manual search. No abbreviation needed.
✍️ Human-in-the-loop
Draft new snippets
When a snippet doesn’t exist, AI drafts one based on your context. You review, refine, and save it. Speed without losing control.
🔒 On-device
Your data never leaves
Powered by Gemini Nano running locally. No keystroke logging, no server calls, no AI training on your content. HIPAA-safe by design.
🔔 New
Snippet Requests
Team members propose new snippets or flag outdated ones. Admins review and approve. Library quality scales with your team.
★★★★★

“I stopped thinking about abbreviations completely. I open TextExpander, it already knows what I need. It found a snippet I forgot I’d saved three months ago.”

Michael C.
Michael C. · AI Beta user
Customer Support Manager, SaaS
AI Recommendations in Chrome
gmail.com · composing message
New email · just now
S
Sarah Chen · sarah.chen@acmecorp.com
Renewal quote question
Hi there — our renewal is coming up next month. Could you walk me through current pricing for our team of 45? Thanks, Sarah
To: sarah.chen@acmecorp.com
Subject: Re: Renewal quote question
Recommended AI
Renewal pricing overview
Thank you for reaching out about your renewal. I am happy to walk you through our current pricing…
;renewal
Discount eligibility response
Based on your account history, you may qualify for our loyalty discount of up to 15%…
;discount
Schedule pricing call
I would love to set up a quick call to walk through options that fit your team’s needs…
;pricingcall
Press Ctrl+. anywhere in Chrome to open AI Recommendations
What customers say

Rated 4.8 on G2 by 1,400+ teams

Works in the tools your team already uses

Gmail Gmail
Zendesk Zendesk
Salesforce Salesforce
HubSpot HubSpot
Slack Slack
Notion Notion
LinkedIn LinkedIn
Chrome Chrome
Outlook Outlook
Intercom Intercom
Jira Jira
MS Teams MS Teams
WhatsApp WhatsApp
Athena Athena
Epic Epic
Teladoc Teladoc
SimplePractice SimplePractice
Elation Elation
+ 1,000,000 more apps
Built for your team

Works the way your team works

Whether you run a support floor, a sales team, a clinical org, or an operations team, TextExpander fits your workflow and the KPIs you are measured on.

Reduce handle time. Fewer errors. Higher CSAT.

⏱️
Reduce handle time
Agents expand full approved responses in two keystrokes. No copy-paste, no hunting through docs.
↓ AHT
Reduce first response time
The right response is always one shortcut away, in Zendesk, Intercom, Help Scout, or any tool your team uses.
↓ FRT
Reduce grammar errors
Pre-approved, proofread templates mean agents never write from memory. Every reply is polished, every time.
↓ Error rate
🎯
Lower QA markdowns
Admins control which responses are approved. Agents stay on-script, reducing QA failures and coaching time.
↓ QA markdowns
🚀
Faster agent onboarding
New reps get the team’s full approved library on day one. Full productivity in days, not weeks.
↓ Ramp time
🔄
Instant policy updates
Update a snippet once and every agent immediately has the correct version. No Slack announcements needed.
↑ Consistency
Support team this week
8-person support team
Avg handle time ↓ 34%
First response time ↓ 41%
QA score ↑ 98.2%
Tickets resolved per agent ↑ 2.1x

“With the volume of chats I manage daily, I literally could not get through my workday without TextExpander.”

James R. James R., Customer Success Lead
Ready to give your support team their time back?
Start free team trial

Consistent messaging every time.

📈
Increase outreach volume
Reps spend less time writing and more time selling. Full emails and sequences in two keystrokes.
↑ Outreach volume
Faster follow-up speed
Post-call follow-ups and next-step emails sent in minutes, not hours. Strike while the iron is hot.
↓ Follow-up time
🎯
Consistent messaging
Your best reps’ playbook becomes every rep’s playbook. No more off-brand outreach or rogue messaging.
↑ Message quality
🔧
Works in your CRM
Expands natively inside Salesforce, HubSpot, Outreach, and every browser-based tool.
↓ CRM entry time
🚀
Reduce rep ramp time
New reps start with the full team library on day one, including top objection responses and intro sequences.
↓ Ramp time
✏️
Customize on the fly
Fill-in fields let reps personalize name, company, use case, and more so every message feels written for that prospect.
↑ Reply rates
Sales team snapshot
12-person AE team
Daily outreach per rep ↑ 1.8x
Avg time to follow-up ↓ 68%
Selling time ↑ 4 hrs/week
New rep ramp time ↓ 40%

“TextExpander works in every tool in my stack. Salesforce, LinkedIn, email. No friction, no copy-paste.”

David K. David K., Account Executive
Get your reps selling, not writing.
Start free team trial

Less charting. More patient time. Fully HIPAA compliant.

🔄
Works in your EHR today
No integrations, no IT tickets. TextExpander works inside Epic, Cerner, and every web-based clinical tool you already use.
↑ EHR efficiency
⏱️
Reduce documentation time
Expand full SOAP notes, intake forms, and follow-up instructions instantly inside your EHR.
↓ Charting time
🏥
More time with patients
Clinical staff report saving 6 to 10 hours per week on documentation, time that goes back to patient care.
↑ Provider face-to-face time
🔐
HIPAA compliant by design
Secure, auditable, and centrally governed templates. Built for regulated healthcare environments from day one.
✓ HIPAA compliant
Reduce documentation errors
Pre-approved clinical templates eliminate errors from manual recall, reducing mistakes and lowering liability.
↓ Charting errors
🚀
Onboard clinical staff faster
New hires access the full approved template library from day one, accurate and productive from shift one.
↓ Onboarding time
Healthcare team result
Virtual Health team
Hours saved annually 69,000
Days saved per rep per year 24 days
Hours saved per week 6 to 10 hrs
Compliance HIPAA ✓

“In my current EMR there are no macros. TextExpander fills that gap completely. I saved 6 to 10 hours per week.”

Angelina E. Angelina E., Healthcare Provider
Give your clinicians their time back.
Start free team trial

Get knowledge out of inboxes and into everyone’s hands.

🗂️
Centralize institutional knowledge
SOPs, runbooks, and process templates out of individual inboxes and into a shared searchable library everyone can access.
↓ Knowledge silos
🚀
Faster new hire onboarding
New team members come online with years of institutional knowledge at their fingertips from day one.
↓ Onboarding time
🔐
Role-based access control
Control who can view, use, or edit each snippet group. Sensitive content stays locked while common knowledge stays open.
↑ Info security
Reduce repetitive internal comms
IT tickets, HR announcements, policy reminders, all templated and accessible in seconds from any tool.
↓ Admin time
🔑
SSO and SCIM for enterprise IT
Integrates with Okta, Azure AD, and all major identity providers. Automated provisioning and deprovisioning at scale.
↑ IT governance
📊
Usage reporting for leadership
Org-level dashboards show adoption, snippet usage, and time saved so you can quantify ROI and justify the investment.
↑ ROI visibility
🔔
Snippet Requests workflow
Team members propose new snippets or flag outdated ones. Requests route to admins for review and approval, keeping your library accurate as you scale without losing control.
↑ Library quality
Operations team impact
200-person organization
Onboarding time ↓ 50%
Internal comms writing time ↓ 3 hrs/wk
Time to full adoption Under 1 hour
Knowledge transfer dependency Significantly reduced

“New employees can quickly use established snippets instead of reinventing responses. Institutional knowledge at their fingertips.”

Rachel S. Rachel S., Operations Director
Scale knowledge across your organization.
Talk to sales
Enterprise-grade Security

Security your IT and legal teams will approve

Built for regulated industries from day one, not bolted on as an afterthought.

  • On-device AI, your data never leaves your device. AI Recommendations runs locally via Gemini Nano. No keystroke logging, no data sent to external servers, and your content is never used to train AI models. Safe for HIPAA environments.
  • HIPAA compliant for patient-adjacent and healthcare workflows
  • SOC 2 and SOC 3 certified with independently audited security controls
  • GDPR and CCPA compliant for global deployments
  • FSQS certified for financial services deployments
  • Single Sign-On (SSO / SAML) integrates with Okta, Azure AD, and more
  • SCIM provisioning for automated user management at org scale
  • Custom reporting with org-level usage data for compliance teams

Need custom enterprise pricing, a dedicated security review, or a compliance package? Our team will build a plan around your requirements.

Talk to our enterprise team
🔐
HIPAA
Compliant
🛡️
SOC 2 & SOC 3
Certified
🏦
FSQS
Certified
🇪🇺
GDPR & CCPA
Compliant
🔑
SSO
SAML / SCIM
🏢
Enterprise
Custom security reviews and MSAs
🤖
On-device AI
Your data never leaves your device
Simple pricing

Start free. Upgrade when you are ready.

All plans include a full 30-day free trial. No credit card required.

Monthly Annual Save 20%
Individual
For solo productivity
$4.16 /user/mo
Billed annually at $39.96/yr
  • Snippets on all your devices
  • Share groups with your circle
  • AI Recommendations
  • Unlimited usage
  • Email support
  • Free app updates
Start free trial
Most popular
Business
For teams communicating at scale
$10.41 /user/mo
Billed annually at $99.96/user/yr
  • Everything in Individual
  • Organization-controlled snippet sharing
  • Manage teams and permissions
  • Usage-based billing
  • Organization statistics
  • Snippet Requests workflow
  • Consolidated billing
  • Standard security review (CAIQ)
Start free team trial
Growth
Advanced management and insights
$13.54 /user/mo
Billed annually at $129.96/user/yr
  • Everything in Business
  • Single sign-on (SSO)
  • SCIM (Okta, Azure, OneLogin)
  • Onboarding assistance
  • Customized team training
  • Efficiency consulting
  • Customized reporting
  • Annual invoiced billing
Start free team trial
Enterprise
Custom solutions and personal support
Custom
Pricing based on your needs and usage
  • Everything in Growth
  • Custom security review
  • Custom MSA
  • Unlimited snippet activity history
  • Advanced Snippet Requests controls
  • Dedicated support
Talk to sales

Give your team their time back.

Join thousands of teams who have stopped rewriting the same things over and over. The whole team is up and running in under an hour.

HIPAA and SOC2 compliant  ·  No credit card required  ·  Works in every app  ·  Cancel anytime