Strong collaboration depends on everyone having the same information and using it the same way. These articles cover knowledge sharing and knowledge management, internal documentation, shared templates, and the tools that help teams work together. You’ll learn how to share email templates in Gmail, Outlook, and TextExpander, compare knowledge management software, and set up practices that cut duplicate work and keep answers consistent.
Latest · Collaboration & Teamwork
How to Share Email Templates in Gmail, Outlook 365 & TextExpander
Live chat scripts give customer service agents tested wording for greetings, troubleshooting, escalations, and more. Adapt 45+ free templates to your team's voice and save them as TextExpander Snippets for quick access.
Knowledge-sharing apps help employees collaborate, find information, and learn on the job. Compare internal tools across communication, knowledge management, and training, with pros, cons, and ideal use cases.
Knowledge sharing helps teams keep hard-won know-how from getting lost or reinvented. Managers and team leaders can learn the key benefits, best practices, strategies, and tools that make sharing part of daily work.
Group flow is a shared state of focus seen in top sports teams and bands. Understand how it differs from individual flow and use five strategies to encourage group flow and better collaboration on your own team.
A four-day workweek can work for sales teams, but it takes planning. Weigh the case for a shorter week, then consider customer coverage, legal issues, meeting management, and communication changes before switching.
Sales collaboration tools help reps work together on deals and outreach. See which tools the TextExpander sales team uses, including Close, Slack, and Zoom, and specific ways TextExpander fits into a sales workflow.
Recruiters repeat the same phrases in outreach, scheduling, and candidate emails. See six ways TextExpander helps with hiring manager updates, sourcing messages, candidate communication, and onboarding new hires.
Hiring in different time zones helps support teams reply to customers faster around the clock. See the benefits of distributed support hiring and the steps to extend coverage as your company and customer base grow.
TextExpander Public Groups let you use community-made Snippets without building your own. Learn how to subscribe, create and publish a group, which popular groups to try, and tips for building useful Public Groups.
