For many healthcare professionals, documentation takes up a significant portion of the day. Re-typing common phrases, documenting routine findings, and navigating repetitive workflows can quickly add up.
Fortunately, tools like eClinicalWorks shortcuts, macros, and dot phrases can dramatically reduce this burden. When used effectively, they allow clinicians and staff to automate common documentation tasks and streamline workflows across the EHR.
In this guide, we’ll explore practical examples of:
- eClinicalWorks shortcuts
- eClinicalWorks macros
- eClinicalWorks dot phrases
- eClinicalWorks tips and tricks
We’ll also look at how tools like TextExpander can extend these capabilities even further.
Why Many Healthcare Teams Use TextExpander with eClinicalWorks
While eClinicalWorks offers built-in tools for automation, many organizations also use TextExpander as an additional productivity layer.
TextExpander allows users to create short abbreviations that expand into longer phrases, templates, or messages. One major advantage is that these shortcuts work across virtually any application, not just inside the EHR.
This means the same shortcut can work in:
- eClinicalWorks chart notes
- Patient portal messages
- Email communication
- Referral documentation
- Internal staff communication tools
Healthcare organizations also value TextExpander for its ability to securely share standardized snippets across teams, helping maintain consistency in documentation while improving efficiency.
Example TextExpander snippets for clinical workflows
| Shortcut | Expands to |
| ;medreview | Medication list reviewed and reconciled with patient. |
| ;ptedu | Patient education provided regarding diagnosis and treatment plan. |
| ;labpending | Laboratory studies ordered today. Results will be reviewed once available. |
| ;followup | Follow-up visit recommended in 4 weeks unless symptoms worsen sooner. |
| ;teleconsent | Patient consented to telehealth visit and understands limitations of virtual evaluation. |
By using tools like TextExpander alongside eClinicalWorks, clinicians can automate documentation both inside and outside the EHR.
What Are eClinicalWorks Shortcuts?
eClinicalWorks shortcuts are commands that allow clinicians and staff to quickly insert text, navigate fields, or trigger automated documentation within the EHR.
Instead of typing the same phrases repeatedly, users can enter a short keyword that expands into a longer sentence or template.
Shortcuts are commonly used for:
- Physical exam findings
- Patient counseling language
- Follow-up instructions
- Medication documentation
- Standard charting sections
For example, a shortcut such as examnorm might automatically insert a sentence describing a normal physical exam. A template command such as .hpi could insert a structured History of Present Illness section.
These shortcuts help reduce repetitive typing and allow clinicians to focus more on patient care rather than documentation.
eClinicalWorks Keyboard Shortcuts
Keyboard shortcuts can make navigation within eClinicalWorks faster and reduce the need to switch between keyboard and mouse.
Common navigation shortcuts
| Shortcut | Function |
| Ctrl + Space | Expand a configured macro |
| Alt | Display keyboard navigation options |
| Tab | Move to the next field |
| Shift + Tab | Move to the previous field |
| Ctrl + F | Search within notes or documents |
| Ctrl + C / Ctrl + V | Copy and paste text |
Even mastering a few of these shortcuts can noticeably improve charting speed during busy clinic sessions.
eClinicalWorks Macros
Macros allow clinicians to insert commonly used documentation by typing a short command.
Macros are often used to automate routine statements that appear frequently in patient encounters.
Visit documentation macros
| Macro | Expands to |
| fuvisit | Follow-up visit recommended in 4 weeks. |
| stablecond | Condition stable at this time. Continue current treatment plan. |
| symimprove | Patient reports symptoms have improved since last visit. |
| sympersist | Patient reports symptoms persist without significant improvement. |
| newconcern | Patient presents today with new concern as described in HPI. |
Physical exam macros
| Macro | Expands to |
| examnorm | Physical exam performed. Findings within normal limits unless otherwise noted. |
| cvnorm | Cardiovascular exam normal. Regular rate and rhythm. |
| lungsclr | Lungs clear to auscultation bilaterally. |
| abdsoft | Abdomen soft, non-tender, non-distended. |
| neurointact | Neurological exam grossly intact with no focal deficits. |
Patient counseling macros
| Macro | Expands to |
| dietedu | Diet and lifestyle modifications discussed with patient. |
| exercise | Exercise recommendations reviewed and encouraged. |
| medadher | Medication adherence discussed with patient. |
| riskbenefit | Risks, benefits, and alternatives reviewed with patient. |
| questions | Patient questions answered and patient verbalized understanding. |
Follow-up and care plan macros
| Macro | Expands to |
| labsord | Laboratory tests ordered today. |
| imagingord | Diagnostic imaging ordered for further evaluation. |
| refer | Referral placed for specialist evaluation. |
| rtc | Patient instructed to return to clinic as scheduled. |
| precautions | Patient advised regarding warning signs and when to seek urgent care. |
How to Create Macros in eClinicalWorks
Macros can be created within eClinicalWorks settings to automate repetitive documentation tasks.
Step 1: Open user preferences
Navigate to the settings or preferences section where text shortcuts or templates can be configured.
Step 2: Create a shortcut
Define a shortcut keyword and the expanded text.
Example:
Shortcut: asthmaedu
Expands to:
Patient educated on asthma management, including inhaler technique, trigger avoidance, and monitoring symptoms.
Step 3: Save and test the macro
Open a clinical note and type the shortcut. In many workflows, pressing Ctrl + Space will expand the macro automatically.
Testing ensures the macro inserts properly formatted text.
Step 4: Expand your macro library
Over time, clinicians often build a library of shortcuts for common workflows, including:
- Review of systems documentation
- Physical exam templates
- Chronic disease follow-ups
- Patient education statements
- Procedure notes
A well-maintained macro library can significantly reduce documentation time.
eClinicalWorks Dot Phrases
Dot phrases are another method for quickly inserting structured documentation. They are triggered by typing a period followed by a keyword.
These are commonly used for inserting entire documentation sections.
History and intake dot phrases
| Dot Phrase | Inserts |
| .hpi | History of Present Illness template |
| .pmh | Past medical history template |
| .psh | Past surgical history template |
| .soc | Social history template |
| .familyhx | Family medical history template |
Physical exam dot phrases
| Dot Phrase | Inserts |
| .normalexam | Normal physical exam documentation |
| .vitalsreview | Vitals reviewed and documented |
| .cardioexam | Cardiovascular exam template |
| .respiratoryexam | Respiratory exam template |
| .neuroexam | Neurological exam template |
Condition-specific dot phrases
| Dot Phrase | Inserts |
| .htnfu | Hypertension follow-up visit template |
| .diabetesfu | Diabetes follow-up documentation |
| .uri | Upper respiratory infection evaluation |
| .backpain | Low back pain evaluation template |
| .anxietyfu | Anxiety follow-up visit documentation |
These shortcuts allow providers to insert detailed templates instantly instead of typing them repeatedly.
eClinicalWorks Tips and Tricks
Experienced eClinicalWorks users often rely on small workflow improvements that can significantly increase efficiency.
Build note templates for common visits
Reusable templates can help ensure documentation is consistent and complete for visits such as:
- Annual physical exams
- Chronic disease follow-ups
- Medication management visits
- Telehealth consultations
Templates reduce charting time and help maintain documentation quality.
Create standardized shortcut libraries
Many practices maintain shared libraries of macros and shortcuts that include:
- Patient education phrases
- Exam findings
- Referral language
- Procedure documentation
Standardization helps reduce variation in documentation and ensures important information is consistently recorded.
Combine eClinicalWorks shortcuts with TextExpander
Many clinicians combine multiple automation tools:
- eClinicalWorks macros for chart notes
- Dot phrases for structured templates
- TextExpander snippets for cross-app communication
This layered approach allows automation to extend beyond the EHR into email, patient messaging, and administrative workflows.
Final Thoughts
eClinicalWorks shortcuts, macros, and dot phrases can dramatically improve documentation efficiency for clinicians and healthcare staff.
Even small automation improvements—such as expanding common phrases or inserting note templates—can save significant time during busy clinic days.
When combined with tools like TextExpander, healthcare teams can extend these efficiencies across their entire workflow, from charting and patient communication to referral documentation and internal messaging.
Over time, building a well-organized library of shortcuts and templates can transform repetitive typing into just a few keystrokes—helping clinicians spend less time documenting and more time focused on patient care.
