Eliminate repetitive typing & mistakes
for good

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Thanks for reaching out to learn about how to create a Snippet group; we can certainly help with that! I’ve included the instructions below for you. Let us know if you need anything else, and feel free to check out our learning center for more TextExpander tips!

Creating a New Snippet Group
To create a new Snippet Group, choose the New Group icon to the right of the search bar in your TextExpander app or choose File > New Group from the menu bar.

You can add Snippets to the group by choosing the New Snippet icon in the toolbar or choose File > New Snippet from the menu bar. You can also drag snippets from one group to another. See Creating, Editing, Deleting Snippets for more details on creating Snippets.

Great to hear from you! The best way to schedule a time to chat is via my Calendly Link. Feel free to select a 30-minute window that fits with your schedule and I look forward to speaking soon.

I’m happy to walk you through our active-user-based billing system. TextExpander works on pre-purchased credits, where 1 user needs 1 credit a month, or 12 credits per year. We only deduct credits for users that expand a Snippet within a billing period.

There are two payment plans available:

• Annual Payment: You purchase 12 months’ worth of credits per user on your billing date at a 20% discount.
• Monthly Payment: You pay for one credit per user at the beginning of each month

Once you use up your credits, you are charged again at the start of the next billing period, either for another year on the annual plan or for the next month on the monthly plan. There are also additional billing resources at this link.

Does this clarify?

My name is [Name], and I am [Account]’s Account Manager. It’s great to e-meet you!

I saw that you are currently on a single-user plan. We’re expanding our footprint at [Account] and would like to gather some information on your interest in bringing TextExpander to the rest of your team.

If this sounds like something that would benefit your team, we can schedule a call this week to set them up on a 30-day trial. Do any of these times work well for you? [Calendar Link]

Cheers,

[Name]