Business Email Templates

Updated: April 16, 2024

Email remains one of the most widely used tools for professional correspondence, making it essential for businesses to have a variety of templates on hand to address different situations and purposes.

In this article, we present a diverse range of business email templates to help you communicate effectively and leave a lasting impression on your recipients.

Type less. Say more.

Leave boring, repetitive copying & pasting in the past. Share text and images wherever you can type--so you can focus on what matters most.

(No credit card required)

Account Update Copy Snippet Copied!

Subject Line 1: [Your Company Name] – Important Account Update

Hello [Customer’s Name],

I hope this email finds you well. We wanted to inform you about an important update to your account with [Your Company Name]. We have recently implemented a new feature, and we believe this will greatly enhance your experience with our services.

New Feature: [Describe the new feature briefly and how it will benefit the customer]

To access this new feature, simply log in to your account and navigate to the [specific section]. If you have any questions or need assistance, please don’t hesitate to reach out to our support team at [Support Email Address] or give us a call at [Support Phone Number].

Thank you for being a valued customer. We appreciate your business and are always working to improve our offerings.

Best regards,

[Your Name]
[Your Position]
[Your Company Name]

Policy Update Copy Snippet Copied!

Subject Line 2: [Your Company Name] – Important Policy Update

Dear [Customer’s Name],

We hope everything is going well for you. We are writing to inform you about an important update to our policies at [Your Company Name]. As a valued customer, we want to ensure that you are aware of these changes and understand how they may affect your account.

Policy Update: [Briefly describe the policy update and its implications]

You can review the updated policy in detail by visiting our website at [Policy URL]. If you have any questions or concerns regarding this policy update, please feel free to reach out to our customer service team at [Customer Service Email Address] or call us at [Customer Service Phone Number].

Thank you for your continued trust in [Your Company Name]. We are committed to providing you with the best possible service and support.

Kind regards,

[Your Name]
[Your Position]
[Your Company Name]

Maintenance Notification Copy Snippet Copied!

Subject Line 3: [Your Company Name] – Scheduled Maintenance Notification

Dear [Customer’s Name],

We hope you’re enjoying your experience with [Your Company Name]. We are writing to inform you about a scheduled maintenance period that will affect our services. This maintenance is necessary to ensure the continued performance and stability of our systems.

Scheduled Maintenance Details:
Date: [Date]
Time: [Start Time] to [End Time] (Time Zone)

During this maintenance window, you may experience temporary service interruptions. We apologize in advance for any inconvenience this may cause and appreciate your patience and understanding as we work to improve our services.

If you have any questions or concerns about this scheduled maintenance, please don’t hesitate to contact our support team at [Support Email Address] or give us a call at [Support Phone Number].

Thank you for being a valued customer of [Your Company Name]. We are committed to providing you with the best possible service.

Sincerely,

[Your Name]
[Your Position]
[Your Company Name]

Collaboration Opportunities Copy Snippet Copied!

Subject Line: [Your Company Name] – Exciting Collaboration Opportunities

Dear [Customer’s Name],

I hope this email finds you in good spirits. We at [Your Company Name] are always looking for new ways to expand and enhance our services, and we believe that collaboration is key to achieving this goal.

We are excited to announce that we are now offering collaboration opportunities with other businesses and professionals in the industry. By partnering with like-minded individuals and organizations, we hope to create a more robust and diverse range of services for our valued customers like you.

Here are some examples of collaboration opportunities:

Guest Blogging: Share your expertise with our audience by writing a guest post for our blog.
Joint Webinars: Co-host a webinar to educate and engage our mutual customers on a relevant topic.
Cross-Promotions: Promote each other’s services through social media, newsletters, and other marketing channels.
If you or your organization is interested in exploring a collaboration with [Your Company Name], please feel free to reach out to us at [Collaboration Email Address] or give us a call at [Phone Number]. We would be happy to discuss potential partnership opportunities and how we can work together to better serve our customers.

Thank you for your continued support of [Your Company Name]. We look forward to the possibility of collaborating with you in the future.

Best regards,

[Your Name]
[Your Position]
[Your Company Name]

Follow-Up Email Example Copy Snippet Copied!

Subject: [Product/Service]: More information?

Dear [Name],

I hope this email finds you well. I reached out to you last week regarding our [Product/Service] and how it could benefit your business. I haven’t received a response, and I wanted to make sure you got the information you need. Please let me know if there’s a convenient time for a call.

Best regards,
[Your Name]

Introduction Email Example Copy Snippet Copied!

Subject: Improve [Prospect’s Pain Point] with [Product/Service]

Hi [Prospect Name],

Are you struggling with [Pain Point]? Our [Product/Service] has helped businesses like yours achieve [Benefit]. Let’s discuss how we can help.

Best,
[Your Name]

Thank You Email Example Copy Snippet Copied!

Subject: Thank You, [Prospect’s Name] – Excited to Begin Our Journey Together!

Hi [Prospect’s Name],

I wanted to personally thank you for choosing [Your Company] and placing your trust in us. We’re thrilled to have you on board and can’t wait to start working together to achieve your business goals.

Your success is our priority, and our team is committed to delivering exceptional results. Here’s to a fruitful partnership!

Best regards,
[Your Name]

Re-Engagement Email Example Copy Snippet Copied!

Subject: [Your_Name]: We’ve noticed it’s been a while!

Hi [Customer_Name],

We couldn’t help but notice it’s been some time since we last connected. We hope all is well! If there’s anything we can do to help or any questions we can answer, just let us know.

Looking forward to catching up and assisting you with any of your [Product_or_Service] needs.

Best regards,
[Your_Name]
[Your_Email]

Customer Appreciation Email Example Copy Snippet Copied!

Subject: [Customer’s Name], A Huge Thank You from [Your Company]!

Hi [Customer’s Name],

We just wanted to take a moment to say thank you for your continued support. Your loyalty means the world to us, and we are grateful to have you as a valued customer. Here’s a small token of our appreciation: use code THANKS15 for 15% off your next purchase.

Warm regards,
[Your Company]

Promotional Email Copy Snippet Copied!

Subject Line: Final Call: Don’t Miss Out – Sale Ends at Midnight!

Hi [Customer’s First Name],

This is your final chance to take advantage of our amazing sale. We know you don’t want to miss out on these incredible discounts, so act now and save big on your favorite [product category] items.

Remember, the clock is ticking! At midnight, these deals will vanish into thin air. Don’t let this opportunity slip through your fingers.

Shop now: [Link to Sale]

Best regards,
[Your Company Name]

Customer Survey Email Templates Copy Snippet Copied!

Subject: Share Your Experience with Us!

Hello [Customer Name],

We appreciate your recent purchase. Could you please spare a minute to rate your experience? Click here: [Survey Link]

Thanks,
[Your Name]
[Company Name]

Refund Request Template Copy Snippet Copied!

Subject: Refund Request Received

Hi [Customer Name],

We’ve received your refund request for order #ORDER1234. Our team will review it and get back to you within [timeframe]. If you have any questions, contact us at [email] or [phone number].

Thank you,
[Your Name]
[Company Name]

What is TextExpander

Revolutionize your customer service by quickly accessing a library of response templates, troubleshooting steps, and more. Access the snippets in your ticketing system, CRM, or anywhere else you type. See for yourself here:

Not able to play the video? Click here to watch the video

Try it for yourself

With TextExpander, you can store and quickly expand full email templates, email addresses, and more anywhere you type. That means you’ll never have to misspell, memorize, or type the same things over and over again.

Subject Line 1: [Your Company Name] - Important Account Update <br> <br>Hello [Customer's Name], <br> <br>I hope this email finds you well. We wanted to inform you about an important update to your account with [Your Company Name]. We have recently implemented a new feature, and we believe this will greatly enhance your experience with our services. <br> <br>New Feature: [Describe the new feature briefly and how it will benefit the customer] <br> <br>To access this new feature, simply log in to your account and navigate to the [specific section]. If you have any questions or need assistance, please don't hesitate to reach out to our support team at [Support Email Address] or give us a call at [Support Phone Number]. <br> <br>Thank you for being a valued customer. We appreciate your business and are always working to improve our offerings. <br> <br>Best regards, <br> <br>[Your Name] <br>[Your Position] <br>[Your Company Name]
Subject Line 2: [Your Company Name] - Important Policy Update <br> <br>Dear [Customer's Name], <br> <br>We hope everything is going well for you. We are writing to inform you about an important update to our policies at [Your Company Name]. As a valued customer, we want to ensure that you are aware of these changes and understand how they may affect your account. <br> <br>Policy Update: [Briefly describe the policy update and its implications] <br> <br>You can review the updated policy in detail by visiting our website at [Policy URL]. If you have any questions or concerns regarding this policy update, please feel free to reach out to our customer service team at [Customer Service Email Address] or call us at [Customer Service Phone Number]. <br> <br>Thank you for your continued trust in [Your Company Name]. We are committed to providing you with the best possible service and support. <br> <br>Kind regards, <br> <br>[Your Name] <br>[Your Position] <br>[Your Company Name]
Subject: [Product/Service]: More information? <br> <br>Dear [Name], <br> <br>I hope this email finds you well. I reached out to you last week regarding our [Product/Service] and how it could benefit your business. I haven't received a response, and I wanted to make sure you got the information you need. Please let me know if there's a convenient time for a call. <br> <br>Best regards, <br>[Your Name]
Subject: [Your_Name]: We've noticed it's been a while! <br> <br>Hi [Customer_Name], <br> <br>We couldn't help but notice it's been some time since we last connected. We hope all is well! If there's anything we can do to help or any questions we can answer, just let us know. <br> <br>Looking forward to catching up and assisting you with any of your [Product_or_Service] needs. <br> <br>Best regards, <br>[Your_Name] <br>[Your_Email]
Subject Line: Final Call: Don't Miss Out – Sale Ends at Midnight! <br> <br>Hi [Customer's First Name], <br> <br>This is your final chance to take advantage of our amazing sale. We know you don't want to miss out on these incredible discounts, so act now and save big on your favorite [product category] items. <br> <br>Remember, the clock is ticking! At midnight, these deals will vanish into thin air. Don't let this opportunity slip through your fingers. <br> <br>Shop now: [Link to Sale] <br> <br>Best regards, <br>[Your Company Name]

Work smarter.

With TextExpander, you can store and quickly expand snippets anywhere you type. That means you'll never have to misspell, memorize, or type the same things over and over, ever again.

|

Less Repetition, More Customer Delight

TextExpander gives your team the power to do what they do best — faster.