customer centric

Below you'll find a list of all posts that have been tagged "customer centric"

How to Create a Culture of Customer Advocacy

Be an advocate for your customer and they’ll turn into customer advocates. Learn how to create a culture of customer advocacy with these 16 tips.

Customer Service Training Ideas to Increase Customer Focus

One of the best ways to ensure that your customer experience continues to be awesome is by introducing in-depth customer service training ideas for your team. According to the Association for Talent Development (ATD), companies that offer comprehensive training programs have 218% higher income per employee than companies without formalized training. Woah! Not only are…