Leadership

Below you'll find a list of all posts that have been tagged "Leadership"

Do You Need a Customer Support Operations Team? (A Getting Started Guide)

What is a customer support operations team, and do you need one at your organization? Your customer support team is the first point of contact many consumers have with your company. They help solve problems from missing shipments to software bugs and play a crucial role in delivering customer feedback to the rest of your…

Scale Without Compromise: How 13 Medical Leaders are Growing Their Practices (Part 1 of 5)

Uncertainty is the word that comes to mind for many healthcare providers, patients, and practices on the state of the industry since COVID-19 began. Some impacts of the global pandemic are positive, like the increased availability of more inclusive forms of telehealth and innovations in technology to improve patient care. Others, like hospital systems’ reimbursement…

How To Motivate Employees

Ready to get your team motivated? Here’s how to increase employee productivity in the workplace by creating an environment that inspires them to reach their potential.