chatbots

Below you'll find a list of all posts that have been tagged "chatbots"

Josh CentersPublished December 27, 2022January 12, 2024

Learn about potential pitfalls with chatbots and how you can maintain high support standards despite more-demanding customers.

Sarah ChambersPublished August 28, 2020September 28, 2023

Are the machines taking over? Find out how AI is changing the world of customer service in more ways than you might expect.

Sarah ChambersPublished June 12, 2020September 28, 2023

Explore why live chat is the most popular channel for customer service, and learn how your team can meet and exceed customer expectations.