Below you'll find a list of all posts that have been tagged "Support"
See below for instructions specific to your Operating System: macOS 1. Go to TextExpander -> About TextExpander and your version will appear at the bottom of the window iOS 1. Open TextExpander 2. Tap the question mark ? 3. Tap About TextExpander and your version will appear at the top of the window Windows 1. Open TextExpander 2….
What is a TextExpander organization? A TextExpander organization is how you keep all your TextExpander users and snippet groups in one place. This has the benefit of making snippet sharing and team member onboarding easier, and central billing and usage statistics possible. If you want a team of any size to use TextExpander, you should…
To bring your team onto TextExpander for Teams, start with our TextExpander Rollout Checklist. This will help you strategize bringing TextExpander to the whole team, department or company. You’ll manage your team through a TextExpander Organization. For directions on setting up an organization see How to Set Up a TextExpander Organization. Upgrading to TextExpander for…
Use this checklist to plan how you’ll bring TextExpander to your teams. Pre-Rollout Create a Planning Team for the rollout. A larger company may need several Planning Teams, one for each department coming onboard. Decide who will be departmental / team leads and put them on the Planning Team. Each team lead should locate the…
Share select groups, make groups discoverable If you have certain groups you want shared with certain members, set up a Team. For example, when a person joins the Support department add them to the Support Team. You can set some groups to be shared with them immediately, and the rest they will be able to…
To ease onboarding new members, turn on an email domain for your company. Everyone who creates a TextExpander account using an email address with your company’s domain, for example, “@textexpander.com”, will automatically be added to the organization. Turn on an Organization Domain Open the organization Members settings. To do so, sign in to your TextExpander.com…
If you’re planning to share snippet groups with your team, there are a few things to keep in mind. Remove personal information. If you are revamping already existing snippets into a shared group, remove any personal information, such as your own email address or name. A neat way to include personal information in shared snippets…
Whether you are starting fresh with TextExpander, upgrading from an earlier version, or have a Life Hacker account and want to switch to a Team account, follow the directions in our Help for setting up a TextExpander Organization for your team. This will guide you through creating the organization, adding shared groups, and adding your…
TextExpander works on pre purchased credits, where 1 user needs 1 credit a month, and 12 credits per year. There are two payment plans available: Annual payments mean you purchase 12 months worth of credits per user, at the start of your year of service, with an extra 20% off Monthly payments mean you pay…
You can add email addresses, update email addresses, or switch email addresses on your TextExpander.com account using the following directions. To switch email addresses you will need to add a new email address and then set it as the primary address. You may then choose to delete the previous email address. Sign in to your…
