TextExpander Blog

Your Customers Prioritize Trust — Do You?

It’s about us, it’s about trust. Customer loyalty depends on your customers trusting your business. Here are six ways to build trust.

Can Financial Incentives Combat the Great Resignation?

Carrots and sticks won’t motivate employees. Use these science-based strategies instead to increase motivation at the office.

How to Improve Your Social Media Customer Service

Your customers are already talking to you on social media. Providing great social media customer service can improve loyalty and boost referrals!

SaaS Customer Churn: 7 Ways to Stop Attrition in Its Tracks

To grow your business, you’ll need to acquire new customers and retain the ones you’ve already got. Here are 7 ways to fight customer churn.

5 Ways to Structure Your Sales and Marketing Team for Success

Businesses are 67% better at closing deals when sales and marketing work together, so don’t miss our guide on how to get them aligned and ready.

Manage And Engage Remote Employees With These Popular Tools

Letting employees work from home isn’t enough. To promote remote employee engagement, you need the right tools. Here are the ones that help your team succeed.

6 Proactive Selling Strategies to Implement Today

Implement these selling strategies to increase your team’s proactivity and watch your sales grow.

Practical Ways to Address Hiring Biases

Unconscious biases affect recruiting and career development. Here’s how to surface your hiring biases to make your recruitment processes more inclusive.

Why Email Reply Times Matter and How to Improve Them

Don’t let poor email response time to lead queries, customer queries, complaints, and tickets hurt your business.