TextExpander Blog

Best Practices for Gathering Customer Data

We can all agree that there’s no better way to find out valuable information about your customers than to talk to them. Customer interviews, email surveys, and other forms of customer data gathering are critical to decision making. We’re big proponents of not only talking to customers, but then using the information that we gather…

Using TextExpander to Keep CRM Sales Notes Consistent

You hired your sales people because they’re great at selling. Give them more time to sell with our fast solution to completing CRM notes.

TextExpander End of Year Summary Email: A Look At Your Stats

We love TextExpander’s ability to save our community hours and even days of time every single year. Here’s a deep dive into how much time our real users have saved this year and how they spent it!

Why and How To Delight Your Customers

In this post, we’ll explain what it means to delight your customers and share three tips for incorporating customer delight as an element of your brand.

Our Startup Story

TextExpander’s first iteration wasn’t as an app – it was a humble System Preferences pane on Mac. Today we wanted to share the journey.

How To Be a More Efficient Teacher Using TextExpander

Want to be a more efficient teacher? TextExpander can help. Discover how much easier grading assignments can be with keyboard shortcuts.

Year-End Summary Emails: What Did You Do with Your Saved Time?

There are so many productivity apps out there and receiving your end-of-year summary can feel like a double-edged sword. Here’s why you might still be saving time, but feeling busier than ever.

Getting the Information You Need from Customer Surveys

There is no better way to find out what’s on the mind of your customers than to ask them. But asking them isn’t as simple as you might think. We’re going to spend some time talking about the best practices for customer surveys. You’ll find out how to get the information that you need, without…

Optimize Your Holiday Marketing Planning with TextExpander

As we’ve traversed the holiday season this year, we’ve read some expert advice on how to make sure that you’re hitting the right marketing channels and messages. It seems like every time we blink, there is a new outlet popping onto the radar that is worthy of time and attention. No two platforms work exactly…

TextExpander Public Groups 101

Discover TextExpander Public Groups. Learn how to subscribe to Public Groups and make some of your own snippet groups public.