Explore the critical elements of customer service that every CEO needs to know. Elevate your brand, boost loyalty, and drive business success today!
TextExpander Blog
How to Automate Repetitive Tasks
Repetitive tasks are so commonplace in our daily work that it’s hard to imagine what life would be like without them. However, they’re also taking up time and energy that could be better spent. For example, one study found that customer service reps lose up to 30 percent of their day to repeat tasks. Fortunately,…
What Are 10 Ways You Can Improve Customer Experience in 2024?
Discover 10 effective strategies to elevate customer experience in 2024. Unlock loyalty, revenue, and success with actionable insights. Read now!
Beyond Transactions: The Power of Customer Lifetime Value
The secret to sustained business growth: Dive into customer lifetime value, its calculation, and its pivotal role in long-term strategies.
Should Your Business Outsource Customer Service?
Outsource to excel: Discover the strategic advantages of external customer support and harness it to redefine your brand’s success.
What Your CSAT Scores Say About Your Brand Reputation and Loyalty
Unravel the power of CSAT scores: Dive into their significance, limitations, and the art of leveraging insights for customer-centric growth.
Interview Questions for Customer Service: 10 Questions, 50 Responses
Discover the top 10 interview questions for customer service roles and stand out in your next interview with 50 possible responses.
20 Best Habits to Increase Productivity in 2023
This is a comprehensive list of 20 habits designed to increase productivity in your professional and personal life.
How to Become a Technical Recruiter: Insight from a Meta Recruiter
Want to join the ranks of technical recruiters? Learn how a Starbucks store manager worked his way up to senior recruiting at Meta.
The Last Customer Retention Strategies You’ll Ever Need
Learn how to keep your customers happy and loyal with these proven customer retention strategies. Boost your revenue and grow your business today.