In reply to John Holter.

Hi, John -

Very sorry you're having trouble updating! The first thing to try is to manually trigger a TextExpander update. To do so, go to TextExpander → Check for Updates. If that works, great!

Based on your message, however, I suspect you've already tried that with no luck. If that's the case, your best bet may be to manually reinstall TextExpander. To do so, please delete TextExpander from your Windows or Mac machine (don't worry - your snippets are tied to your account and won't be lost). Then just visit this page:

https://textexpander.com/download

...download the latest version and install it. You should then be able to open TextExpander, sign in, and get back to expanding.

If the above doesn't work, please reach out to our support team via the following link - they should be able to help you resolve the issue.

https://textexpander.com/contact

Very sorry again for the trouble!